Hi,
i got an invite to an lucid chart document. however it says that “the requested invitation is no longer active.”
I am on a free plan.
Best answer by rafaalb07
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Userlevel 4
+7
Hi
My suggestion is to try creating a Shareable URL for this specific document.
In order to do this go to “Share” on the top right of your screen:
After this - enable the Share Link. It should appear like this:
After this your team should be able to access the document and, as doing so, they're going to be asked to answer a quick registration form and they’ll classified as collaborator:
If you're concerned with security reasons in order to have a public Link, after they've joined, you can disable the URL and they’ would still have access.
If this is not the case - maybe check if you're using a trial or, even if the document was recently deleted.
Hope this helps.
Rafael
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