One of my users recently left the company and he has lots of LucidChart Documents embedded into his Confluence pages. I would like to move his documents to a newly created Team Folder before removing his Lucidchart account but I am concerned that this will break the link with the Confluence Pages. Has anyone encounter this before? Any advice would be helpful.
Thanks
Best answer by Abigail M
Hello, thanks for posting in the community!
The Confluence > Lucid connection is done at the account level, not on a user-by-user basis. This means that as long as your organizational Lucid account is connected to Confluence, the diagrams will display properly regardless of ownership changes within the account. So, moving documents to a Team Folder will not break this link.
Let me know if you have any questions on this!
+7Hello, thanks for posting in the community!
The Confluence > Lucid connection is done at the account level, not on a user-by-user basis. This means that as long as your organizational Lucid account is connected to Confluence, the diagrams will display properly regardless of ownership changes within the account. So, moving documents to a Team Folder will not break this link.
Let me know if you have any questions on this!
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
