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C-Heather.Siemer
January 7, 2019
Solved

Export List of Lucid Team Members to CSV

  • January 7, 2019
  • 4 replies
  • 111 views

I need to audit our Lucid licenses and we have over 500 users in my list. I have to build a CSV or Excel file to submit to my supervisor with all the users names emails and whether or not they actually have a license... which is already all recorded in Lucidchart. I need this done ASAP and would much rather export rather that manually recreate this entire list in Excel. How do I export this list?!

Best answer by Megan W101

Hey Heather thanks for the post! The ability to export team members information is an Enterprise-only feature.

If you are an Enterprise admin you can find usage data by selecting Usage data in the left-hand menu. In the top-right corner of the Usage data page you can download the user data. Please let me know if you have any other questions. 

Comments

Megan W101
Lucid support team
January 7, 2019

Hey Heather thanks for the post! The ability to export team members information is an Enterprise-only feature.

If you are an Enterprise admin you can find usage data by selecting Usage data in the left-hand menu. In the top-right corner of the Usage data page you can download the user data. Please let me know if you have any other questions. 

JORGE G
January 16, 2019

Hi I have the same need.   Can a list of Team members be sent to me by email?

Megan W101
Lucid support team
January 16, 2019

Hi Jorge this is only possible on an Enterprise account. Please let me know if I can help with any other questions!

JORGE G
January 16, 2019

Thanks Megan that didn't help much.

I came up with a workaround that might help others very cumbersome but at least I didn't have to retype all my users.  I configured a very large print page size and printed the web page to a PDF.  I then copied the user list from the PDF file and pasted it into excel.

Not really what I wanted to do but at least it got the job done.