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Everything Randomly Moved

  • December 10, 2023
  • 1 reply
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My flow diagram completely rearranged itself randomly. All things are out of order. I don’t want to correct it and keep building if this is anticipated to happen again. Is this a common problem, and is there a quick fix?

 

 

Best answer by Leianne C

Hi @Dominic Brennan, thank you for posting in the community! Objects in documents do not typically rearrange itself randomly. If you have access to the feature, you can also check the revision history to see if you can locate a version before your objects rearranged. Please see this article for information on how to restore from a previous version.


If you have any trouble with this, can you please tell me the temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article. (Just as an FYI, this Support PIN doesn’t allow anyone but Lucid Support to take a look at your document, so you are safe to post it here.)

Feel free to let me know if you have any questions! 

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Leianne C
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  • Lucid support team
  • Answer
  • December 11, 2023

Hi @Dominic Brennan, thank you for posting in the community! Objects in documents do not typically rearrange itself randomly. If you have access to the feature, you can also check the revision history to see if you can locate a version before your objects rearranged. Please see this article for information on how to restore from a previous version.


If you have any trouble with this, can you please tell me the temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article. (Just as an FYI, this Support PIN doesn’t allow anyone but Lucid Support to take a look at your document, so you are safe to post it here.)

Feel free to let me know if you have any questions!