Question

Embedding lucidchart with sharepoint page

  • 28 May 2024
  • 1 reply
  • 11 views

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Hi,

we have activated Lucidchart in sharepoint. when I’m editing the page and I select add the Lucid web part I get is a blank box that says Loading Diagram, no edit options and nothing ever loads. No error throws. Any idea what might be the cause? 


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Userlevel 4
Badge +6

Hey there! Thanks for posting! For those that are unfamiliar, please review our Sharepoint article from the Lucid Help Center. Do you mind opening this page in a private browser and trying again? Form there if you could send a screenshot of the associated Javascript Console output that would be helpful! You can open your Javascript Console by pressing Ctrl + Shift + J (if your computer is a Windows / Linux) OR Cmd + Opt + J (if your computer is a Mac).

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