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Paul F101
Feb 10, 2021 3:55 PM UTC
Solved

Does anyone know where (geographically) Lucid data is hosted?

Hi

I am looking to persuade those in my company to start using Lucidchart. The one piece of information that I now need is where data that is uploaded will reside geographically. In other words where is the data in Lucidchart hosted. 

For a number of different reasons our clients outside of the U.S. will not allow their data to be hosted in the U.S. itself hence my question. 

Many thanks.

Abby S
Abby SAnswer
Lucid community team
Feb 10, 2021 6:50 PM UTC

Hi Paul

Thanks for reaching out on the community. Default data storage for Lucid is AWS in US-East and US-West locations. There is also the option available for enterprise customers to have their data stored elsewhere. You can learn more about data residency for Lucid in this help center article.

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Abby S
Abby SAnswer
Lucid community team
Feb 10, 2021 6:50 PM UTC

Hi Paul

Thanks for reaching out on the community. Default data storage for Lucid is AWS in US-East and US-West locations. There is also the option available for enterprise customers to have their data stored elsewhere. You can learn more about data residency for Lucid in this help center article.

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Paul F101
Paul F101Author
Feb 10, 2021 6:57 PM UTC

Thanks so much Abby. This is exactly the answer I wanted. It keeps the door open for me to convince execs to use LC. 

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Ryan C
Sep 19, 2023 1:06 PM UTC

Is there any AWS hosting under UK?

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Leah W
Lucid support team
Sep 19, 2023 10:42 PM UTC

Hi Ryan

Thanks for continuing this thread! Unfortunately Lucid does not offer AWS hosting in the UK.

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