I got query where user has Lucid suite license assigned but his Email address got renamed so his existing license transferred to updated Email address now user asking for document which he created with his old Email address. I checked his old email address to transfer ownership from old address to new address in Lucid Admin console but I am not getting any document search result could you please assist me to transfer ownership of his old document to new address.
Page 1 / 1
Hi
Thanks for reaching out in the Lucid Community. We are happy to take a closer look!
To protect your accounts privacy, we will generate a support ticket on your behalf. We will be in contact with you soon.
Again, thank you for reaching out to the Lucid Community.
Reply
Create an account in the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Login with SSO
Log in with Lucidor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.