Hi Gregory

Thanks for posting on the community! When de-licensing a user if you do not transfer ownership of the documents the documents will remain in the users account. This means the user will have complete ownership over the documents and the team will not be able to access these documents without the owner's permission.

On the other hand if you were to delete the user and not transfer the documents the documents will be deleted and anonymized with the user making it impossible to access the documents again. Take a look at the Privacy and Security article in our Help Center to learn more.

Please reach out again if you have any other questions! Hope this helps!

If I de-license a user it says "this action cannot be undone" If I don't transfer ownership of the documents and de-license the user can we add a license back to the users account to gain access to the documents?