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Change user e-mail in Admin console

  • December 21, 2023
  • 1 reply
  • 60 views

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Hello, 

i try to change user email in admin console but changes does not apply and there is no any errors appear.
When i try to change user e-mail dialogue window asking me for my admin password, but i’m logging with Google SSO.
I try to use my G-mail account password and try to apply changes without password but there no any difference: no changes and no errors.
Can you please help here ? 

Best answer by Phillip W

Hey @Anton Tsarkov -- Thanks for posting in the Community! You can set/reset your password here: password flow. Make sure you check your spam folder, just in case your email client filters out emails from us.

If for some reason you do not receive this email, please let me know so I can get a ticket created for you and our Support team can help out by manually resetting the password for you 😎

Hope this helps!

Comments

Phillip W
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  • Lucid support team
  • Answer
  • December 21, 2023

Hey @Anton Tsarkov -- Thanks for posting in the Community! You can set/reset your password here: password flow. Make sure you check your spam folder, just in case your email client filters out emails from us.

If for some reason you do not receive this email, please let me know so I can get a ticket created for you and our Support team can help out by manually resetting the password for you 😎

Hope this helps!