I’ve connected 3 Azure DevOps orgs to my Lucid Account. All 3 have “Third-Party application access via Oath” policy enabled. I can see all 3 orgs in my integrations section of my profile. But I can only access projects from the first org listed in my settings when using LucidSpark. Is there a way to switch which org to pull data from?
Answer
Azure DevOps Multiple Orgs
Best answer by Leianne C
Hi
As a first step, could you please confirm if you have a different sign in for each of your instances, or if it is a single sign in connected to multiple instances?
If it is the latter, you should be able to access all the instances that are connected to that sign in. Could you please try filtering the different instances in the import modal and confirm if you are able to do this?
Please feel free to let us know if you have any questions!
+24- Lucid Legend Level 10
Hi
At present we have limitations or not a way to directly switch between Azure DevOps organizations within Lucidspark to pull data from different orgs.
While you have successfully connected all three orgs with the correct third-party access policy.
Lucidspark appears to be defaulting to the first one listed in your settings.
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
+15Hi
As a first step, could you please confirm if you have a different sign in for each of your instances, or if it is a single sign in connected to multiple instances?
If it is the latter, you should be able to access all the instances that are connected to that sign in. Could you please try filtering the different instances in the import modal and confirm if you are able to do this?
Please feel free to let us know if you have any questions!
+2- Lucid Legend Level 1
Hi
I have the same problem. I have a single sign on connected to multiple instances. I do not see in the import model where I able to filter the different instances. Could you please show how that is done?
+15Hi
If you don't see one, there's a good chance it's due to permissions for that instance (e.g. your user lacks authentication, the project doesn't allow third-party authentication, etc.). Could you check if the settings are the same for both instances?
Can you please also confirm if you are able to see the left most dropdown option in the import modal?
Thanks in advance for your help. Please feel free to let me know if you have any questions!
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