I am unable, as the admin on an enterprise account, to reset the License settings > Lucid Suite settings or License settings > Lucidscale settings under the “Customize Lucid* license request dialog”. My original configuration settings are all that stays. I do click save changes and when I try to navigate to another page it again says I will lose my settings if I don’t hit save and I click save on that dialogue box.
Why am I unable to make changes to this customization I originally set?
Hi
Thank you for posting in the Lucid Community!
This issue has been reported to our development team. We apologize for any disruption this may cause, and I will update this thread with any new information about a fix.
Please follow along on this thread for updates, and post any additional questions or concerns below
Hey
Good news! I have heard back from our development team, and it sounds like the issue you experienced should now be resolved. I apologize for any inconvenience that this may have caused. Please let me know if you continue to experience issues or have further questions.
This has been fixed for Lucidsuite (yay) but not for Lucidscale (boo).
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
