Hi @elisa, thanks for reaching out, and apologies for the trouble! Can you clarify if this only happens with this specific sheet, or with any Google sheet you attempt to import? If it’s this specific sheet, would you try making a duplicate of the sheet, then importing that duplicate into Lucidchart to see if that resolves the issue? 

Hi @Micah, Thanks for your answer! I now tried several other sheets and none of them are working. 

Hi @elisa, thanks for taking that step and letting me know! I’d like to take a closer look at your data source to continue investigating, and to protect your privacy, I’ve converted this post into a private ticket. Please refer to your email address for more information! 

Hi there- I’m having the exact same issue.  Any guidance much appreciated

Hi @bandersen, thanks for continuing this thread, and apologies for the trouble! Can you confirm that this happens in any Lucidchart document, and with any Google sheet? 

Confirmed!

@bandersen Thanks for letting me know! I’d like to take a closer look, so I’ve converted this post into a private ticket. Please refer to your email address for more information!