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How to resolve "Not assigned to SAML application" error when authenticating to Lucid

  • 19 July 2024
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If you are receiving a “Not assigned to SAML application" error when trying to access Lucid, it’s likely you are not assigned to the Lucid application within your identify provider (Okta, Azure, etc). 

 

In order to fix this, you’ll need to reach out to your company’s identify provider administrator or your internal IT team. They will have the necessary access to verify that you are assigned to the Lucid application within your identity provider.


If you continue having trouble accessing your account, please feel free to post in this thread for further guidance!

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