Hey Lucid users -- if you are having trouble with our Gmail Add-on try out these troubleshooting steps:

• Would you mind connecting to a different network to rule out any connection issues?



• Could you also try opening your Gmail account in an incognito window to rule out browser interference?

If the issue persists please give us a heads up including following information:

• A screenshot of the issue.



• A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl + Shift + J (if your computer is a Windows / Linux) OR Cmd + Opt + J (if your computer is a Mac).