Hi Brittney 

If the sizing looks extremely small when you print out a PDF you can try enlarging the size of the font. You could also try narrowing the margins of your sheet so that the content fills up more of the space. Hope this helps!

Hi @brittney l thanks for posting this question! 

That's a great suggestion @erin.welsh - another thing that helps with this situation is turning off infinite canvas in your Document settings. Sometimes without the scale of a page it's difficult to see how big or small your shapes are. Once you see the page size you can scale your shape or text to you preferred size in order to export! 

Let us know if you have any additional questions!

Hello,

Please help! I’ve recently started using Lucid chart.  When I print my org chart, it’s very small.  I’ve tried to increase the font size by using the tips above and other suggestions in the learning community. I’m manually entering the data because the excel document is very complex. When I select print, I get a message saying processing at 68%.  Any suggestions would be greatly appreciated.  Thank you!

Hi @SanavaH., thank you for adding to this thread! I would recommend Adjusting your content scale to see if this improves the print size for you. If the issue persists, would you mind providing a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article. I appreciate your help and patience!

Hi Amelia,

Thank you for your reply.  I did try adjusting the content scale but the copy was still printing very small.  I will submit a Support PIN for further assistance.

Thanks again!

Hi Amelia,

This is the Support PIN number, f0QUY3u7o1lj  

Thanks!

Hi @SanavaH., thank you for providing that information! After taking a look on my end, I was able to use the “Fit to Page” function in Document Settings and that seemed to help with the size.

However, I noticed that some of your Org Chart columns are far a part from each other. So I would recommend moving some columns closer together where possible, as this will allow you to continue to increase the size of your font from 13pt. 

One other note, it looks like you have text in your shapes, but then additional text boxes above your shape to use two different font sizes. This can make it harder to scale your objects all together to continue to increase the size. I would recommend putting all of your text in a single shape, and setting the size to Auto, as you adjust your chart to be the proper size. Then you can adjust each line of text by highlighting it within the shape, if you would like to make certain pieces of information smaller.

Please let me know if you have any further questions! 

Hi Amelia,

Thank you so much for your help and feedback!! I will make the suggested changes. This is my first org chart so I am learning as I go.  

Enjoy the rest of your day! 

@SanavaH., no problem happy to help! Please let me know if you have any further questions! Our Lucid Help Center as several great resources for you to reference as you get started, so feel free to reference those for more information as well!