Hi
I've been enjoying the use of LucidChart for the last few months and creating LOTS of great diagrams.
Then today for some reason I can ONLY VIEW them and not edit them.
Nothing has changed (that I'm aware of) and NOT being able to edit my diagrams is a absolute pain.
Help please URGENTLY??
Thanks in advance!
Hi Jean-Paul thanks for posting in the community! I'm sorry for the trouble and I'd love to help you regain editing access to your documents. Since this deals specifically with your account I'm going to move this post to a private ticket so that I can take a closer look. Thanks for your help and patience!
For anyone else with problems editing documents you own please submit a ticket here along with a screenshot of the problem and the URL of the document you're not able to edit.
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