Starting from yesterday we cannot upload any more images to existing lucid chart or spark document.
We tried different browsers, incognito etc.
Answer
We cannot upload image to any lucidchart
Best answer by Leo Barnes
Hello
So sorry to hear about the issues you are having uploading images. Could you outline a step-by-step process of how you are attempting to upload the images (including file types… png, jpg etc). What size are the boards that you’re using?
Also, could you let us know of any error messages you are seeing when uploading? Do the images load and then disappear? Or just not appear at all?
Many thanks in advance
Leo
+11- Lucid Legend Level 5
- Answer
Hello
So sorry to hear about the issues you are having uploading images. Could you outline a step-by-step process of how you are attempting to upload the images (including file types… png, jpg etc). What size are the boards that you’re using?
Also, could you let us know of any error messages you are seeing when uploading? Do the images load and then disappear? Or just not appear at all?
Many thanks in advance
Leo
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