Hi there everyone! I teach Math 8 and have a couple of students who did not read the questions carefully when they first set up their accounts. Now, Lucid thinks they aren’t 13 and it won’t let them participate in any activities. How can we fix this issue?
Solved
Student Account Problem
Best answer by Leianne C
Hi
Feel free to let us know if you have any questions in the meantime!
+15Hi
Feel free to let us know if you have any questions in the meantime!
+1By mistake I upgraded free trail and now my student account is locked. So now my student account is locked for more feautures or styles and says I have to upgrade. How can I bring it back so I can contribute to my schoolteams project?
My team have no problems, its only me.
+15Hi
If you are a student or educator at a university or college and have signed up for a free Lucid account using your school issued email address, and have also chosen “Student” or “Educator” in the persona picker when setting up your account, you will be automatically upgraded to a free educational account.
If you are not automatically upgraded, please fill out this form to request your educational upgrade. Thanks, and have a great school year!
Create an account in the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in to the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in with Lucid Log in with airfocus
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
