Skip to main content
Answer

Lost access to my EDU account

  • August 15, 2025
  • 1 reply
  • 30 views

Forum|alt.badge.img

Please help!

I have lost access to my teacher account. All of my class boards have been locked as read only. I can no longer edit them during my classes. 

Thank you

Best answer by Michelle S

Hi ​@chemlove

Thanks for posting in the Lucid Community! It’s possible that your EDU free account may have expired. To re-request an EDU upgrade, please fill out this form. Once the form is submitted, the upgrade may take up to one week to apply. The upgrade will be valid for two years. Please see the Lucidchart EDU article for more details on our educational offerings.

Comments

Forum|alt.badge.img+8
  • Lucid support team
  • Answer
  • August 15, 2025

Hi ​@chemlove

Thanks for posting in the Lucid Community! It’s possible that your EDU free account may have expired. To re-request an EDU upgrade, please fill out this form. Once the form is submitted, the upgrade may take up to one week to apply. The upgrade will be valid for two years. Please see the Lucidchart EDU article for more details on our educational offerings.