Hi ​@makelley! 
 
Thanks for posting in the Community! This error is likely being caused by a duplicate course or assignment. Can you confirm whether the Course or Assignment you are working with is a duplicate? Or is the assignment being imported from a different course?
 
Currently, copying/duplicating a Lucid assignment within the same course is not supported. For more information, you can check out this Community post. 
 
If this is not occurring in a duplicated assignment or course, can you please send the following information so I can take a closer look?
 

• What is your role for this Canvas Course (i.e. Teacher, Admin, Faculty, or Student)?
• What Canvas environment are you using (Canvas Beta, Canvas Test, or Canvas Production)?
• Could you confirm if the issue persists in a private or incognito window?
• Could you confirm if the issue persists on an alternate browser?
• Could you confirm if the issue persists when connected to an alternate network (or disconnected from your VPN, if applicable)?
• Could you send a screenshot of the associated Javascript Console output? You can open your Javascript Console by pressing Ctrl + Shift + J (if your computer is a Windows / Linux) OR Cmd + Opt + J (if your computer is a Mac).

Hi there,

Thanks for reaching out about this error code. We’ve seen it pop up before now, and our internal team believes this error is most likely caused by one of two things:

• The assignment you’re trying to view has been deleted
• This is a copied assignment from a different course (if this is the case, copying an assignment into another course is not currently supported, you would have to create a new assignment from scratch with the Lucid as the submission type and selecting the same source document in order to fix it.)

Can you tell me if either of those could be the case?

I was trying to use the same assignment in two different courses. Then I read this and I made a new assignment for the second class. I also tried using a blank board.  I am still getting the same error.

Message: This resource can't be accessed from within this context. (Error Code: CE017)
Flow ID: 07c57c9576c3976e
Time: 2025-02-24T07:50:53.654Z

Thank for your help.

More info on the above issue.
I am the teacher. I use the most common Canvas environment, I did not know there were others.
The issue persist across browsers and private windows. I don’t use a VPN or have alternative networks. 

 

Hi ​@fc24336 

Thanks for following up! Can you please provide what steps you took leading up to seeing this error? 
For more information about integrating Lucid with Canvas, please review this Help Center Article. 

Thanks!

I am getting the error code CE017. I’ve gone through all the steps from above, even tried using a blank board. I still get the code. What can I do? Please help. 

Hi ​@mlopez68, thank you for continuing this thread. To confirm, are you still seeing this error after creating a new assignment? 

Like my colleague mentioned above, copying/duplicating a Lucid assignment within the same course is currently not supported. For more information, you can check out this Community post. 

Please feel free to let us know if you have any questions!

​@Leianne C The link you provided is 404.

​@mlopez68 I solved the problem described three months ago by creating a new blank assignment and embedding that one (you can copy the elements of your old assignment there once things are working).

Oddly enough, I did this on my own and it did not work. I met with the Lucid representative, followed her guidance and it worked. It is possible I was not following all the steps…? or the second time something got cleared? Computers work in “mysterious” ways.

• How to embed collaborative Lucid activities into Canvas

Best luck.

Hi ​@fc24336, thanks for flagging that! I’ve updated the URL and it should be correct now. Adding it here as well for easy access:

Hi, 

This is happening in some of my canvas courses. It’s happening at two schools. It’s only happening to some students. Most of them are getting in fine. Some of them are getting in eventually. Some of them never get in. 

No idea what to think could be happening. 

MM

Hi ​@Michael.Merry, thank you for continuing this thread and sorry to hear you’re also seeing this issue. To confirm, do your students see the same CE017 error?

As mentioned above, this error is likely being caused by a duplicate course or assignment. Can you confirm whether the Course or Assignment you are working with is a duplicate? Or is the assignment being imported from a different course? 

This will help us better understand the issue you’re experiencing. Please let me know if you have any questions. Thanks!