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Phillip W
Lucid support team
Nov 2, 2026 5:30 PM UTC

New Feature: Org Group Admins Can Add Users Starting Nov 13

Starting November 13, Org Group Admins can add new users directly to your account when assigning them to their managed groups. This eliminates handoffs, speeds up onboarding, and cuts down on routine IT tickets.

Key Details & Action Required:

  • What changes: Org group admins no longer need an account admin to create the user profile first before licensing them.

  • Opt-out deadline: If you want to keep user creation restricted to Account Owners/Admins, opt out by November 12.

  • How to opt out: In your Admin Panel, go to Admin > Domain control > Inviting new users to the account and follow the banner prompt. Accounts that do not opt out will receive this update automatically on November 13.

Drop any questions below!