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August 21, 2026
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Limited-access user edited document

  • August 21, 2026
  • 1 reply
  • 126 views

I dont have license or access to edit a lucid chart document but just for a second, The field was editable and I mistakenly edited the field and unable to restore the changes as it says now Limited Access. Thats a bug that I just wanted to report.

Best answer by Zuzia S

Hi ​@HSHINDE3, thanks for posting in the Community!

Regarding how the edit happened, here are a few scenarios that could explain this:

  • If someone else with edit permissions was working on the document at the same time, you may have seen their live updates happen in real time.

  • A license might have been temporarily assigned to you and revoked, or you may have been signed into a different user that had edit privileges.

  • Since document editing isn't possible without a license, it’s worth double-checking if this was actually a Lucidspark board instead of Lucidchart, as limited-access users can edit Lucidspark boards up to 5 times a year.

However, if you are certain to have made some changes and cannot undo those, I recommend reaching out to the document owner as they can easily restore a previous version using Lucid's Revision History feature.

I hope this is helpful, please let me know if you have any additional questions!

Cheers

Comments

Zuzia S
Zuzia SAnswer
Lucid community team
August 24, 2026

Hi ​@HSHINDE3, thanks for posting in the Community!

Regarding how the edit happened, here are a few scenarios that could explain this:

  • If someone else with edit permissions was working on the document at the same time, you may have seen their live updates happen in real time.

  • A license might have been temporarily assigned to you and revoked, or you may have been signed into a different user that had edit privileges.

  • Since document editing isn't possible without a license, it’s worth double-checking if this was actually a Lucidspark board instead of Lucidchart, as limited-access users can edit Lucidspark boards up to 5 times a year.

However, if you are certain to have made some changes and cannot undo those, I recommend reaching out to the document owner as they can easily restore a previous version using Lucid's Revision History feature.

I hope this is helpful, please let me know if you have any additional questions!

Cheers