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I love the new look and feel for Jira cards - it’s much more consistent with other Lucid cards. 

Bring back these fields

  1. Work Item Key. I often need to reference ticket numbers and jump from Lucid back into Jira (especially for commenting). Since the update, I’ve used conditional formatting to add an issue key badge to my Jira cards, but not being able to click through is a bummer. [Edited to add: I just found the launch button inside of the card details. I had not recognized that it was going to be a link out to Jira initially. Still definitely missing the issue key as a field for the front of the card.]
  2. Work item type icon. I want a visual representation of what kind of work is on the board. I’m using conditional formatting for this as well, but since the work item types are stored as numbers instead of text, the conditional formatting is difficult to read and maintain.

Consider additional functionality

  1. Show description on the card even if it was a shortened version like the first 255 characters
  2. Flagged as an icon - this can be done easily with conditional formatting, but it would be nice to have a consistent visual representation
  3. Comments as a clickthrough - being able to review comments or add a new comment by pressing a button in the card detail would reduce jumps back to Jira.

My conditional formatting to meet these needs

 

Hi ​@Allison L, thank you for this feedback!

We encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. For more information about how we manage feedback in this community, please take a look at this post:

 


@scowley just flagging this for you - I’m only seeing this behavior on a single board, and I’m wondering whether it’s a bug in the configuration. Our jira tickets on just the one board have taken on the look and feel of regular lucid cards.


Hi ​@Allison L, thanks for following up here! Would you mind describing what you’re seeing in the one board that is inconsistent in other Jira cards across your other documents? Can you please send a screenshot of the difference?

Additionally, what type of Jira are you using (Cloud vs. Data Center)? If Data Center, what version?

For information on all the Jira system fields that are available, check out our Supported system fields community post. 


@Ambar D the board resolved itself this morning! 

 


Hi ​@Allison L, happy to hear this is resolved! Sorry about any trouble here. Please let me know if you encounter any further problems here and I’d be happy to take another look.