Skip to main content
Idea

Enable ERD Imports from ServiceNow sys_dictionary exports

Related products:Lucidchart
  • April 30, 2025
  • 3 replies
  • 51 views

Forum|alt.badge.img+1

ServiceNow does not support direct SQL queries of their tables, so being able to automatically create ERDs via imports of CSV is not ideal.  So, I’m wondering if Lucid could create an import feature for ServiceNow exports from sys_dictionary table.  

I’ve been trying to use the Lucid GPT for over a week with mixed results.  Most of the time it can’t create the ERD at all in Lucidchart.

If anyone at Lucid would like to reach out to me directly I can walk them through what is possible in ServiceNow instances and even give examples.

Comments

birch
Forum|alt.badge.img+4
  • Lucid product team
  • April 30, 2025

Hi Shawn!

When you say you’re using Lucid GPT, are you trying to create an ERD in ChatGPT? 


Forum|alt.badge.img+1

I’m using the official agent created by Lucid:  ChatGPT - Lucid


birch
Forum|alt.badge.img+4
  • Lucid product team
  • April 30, 2025

I’d love to see what your workflow looks like, I sent over a DM to see if we can find some time!