Lucid is committed to creating products that are accessible and user-friendly for everyone. We are constantly working to improve the accessibility of our products and welcome feedback and suggestions from our users! We believe that by listening to our users' ideas and experiences we can continue to improve the accessibility and user-friendliness of our products.
If you have any suggestions or feedback on how we can improve the accessibility of our products we would love to hear from you. Have feature ideas for making Lucid easier to use with a physical or cognitive disability? Please comment in this thread to share your experiences ideas and suggestions.
Thank you for your suggestion! We are currently considering some concepts to make our products more colorblind friendly. Would you be willing to meet with our team via Zoom for 30 minutes to provide your feedback?
When it comes to accessibility I know there's a lot to think about but for Lucidspark phase 1: Dark Theme I'd appreciate just a light text on a dark background model.
Could be as simple as only allowing for white on black for sticky notes etc... or having a Dark Theme template that users can select...
- I'd also like to vote for adopting the "set as default" standard that exists in Lucidchart shapes (but maybe for Sticky Notes in Lucidspark) :)
We are definitely thinking about our use of color and how we can create more accessible experiences. We would love to talk with you over a call sometime about your ideas and to get your feedback on some features we’re considering. Would you be open to that?
If you're interested please let us know and we'll have a member of our team send more information to the email associated with your account.
Yup feel free to connect with me my account manager is Jonathan T so he'll have my email
We have a few existing features in Lucidchart and Lucidspark that enable you to select a darker color theme for your documents.
In Lucidchart you can go to "Styles" in the formatting options in the header and select a dark theme for your document.
In Lucidspark you can go to "Board Settings" and "Open Board Settings." There you can select a custom background color. Here's documentation on how to do so.
We have also recently enabled dynamic text color changing that responds conditionally to the sticky note color you have selected to maintain adequate color contrast ratios.
We are working on some upcoming features and polish to deepen support for theme preferences. We'd love to get your feedback over a call if you're interested!
Hi Amelia
More than happy to provide feedback. Please reach out to me on my associated email.
Kind Regards
Rob F
As I have made the point in the previous thread whilst you do have some dark styles that depends on the author of the document realising the need to do that before they start. I strongly suggest for accessibility you need to be working on a solution whereby if someone has started to create a document or there is an existing document with one of your usual white backgrounds and another person needs to consume that document in dark mode without reauthoring it changing styles or any other edits but just for THEM and THEIR needs is able to flip it into dark mode is an essential outcome. Just as is possible for most office documents common productivity apps and most web pages by having my Windows OS set to high contrast mode.
Desireable outcome: change a Windows OS device into high contrast mode (Left-Shift + Alt + PrintScreen) can a usually white background lucid document rerender into a dark mode without items becoming invisible and without impacting anyone elses view of the document?
Thank you for taking the time to provide us with this valuable feedback! We appreciate your input and are committed to improving our products to become more accessible for everyone. We want you to know that we take all feedback seriously and are constantly working to improve our products. Your suggestion will be taken into consideration and passed to our development team. We may reach out to you for clarification on your comment or to get a better understanding of your experience.
Thank you again for your feedback and please don't hesitate to reach out if you have any additional suggestions or concerns!
Idea→Seeking Feedback
I’m happy to see that Lucid is ensuring that its products are inclusive and useable for Users with a physical or cognitive disability.
Voice command integration (e.g. VoiceOver, JAWS, NVDA) to allow users with physical disabilities to control various Lucid products can be something you can consider exploring.
Based on my interaction with LucidChart, I think that it is well aligned with the Web Content Accessibility Guideline (WCAG).
Hi @Ria S,
Thank you for your feedback! We agree that voice command integrations are an important way to make our products more inclusive for all users. That's why we are actively working towards improving our integration with screen readers such as JAWS and NVDA. We would love your feedback on which areas you think would be most impactful. Would you be willing to meet with our team via Zoom for 30 minutes to provide your feedback?
Hi @Caro S
Absolutely! I would love to chat further on this
RS
@Addie Maybe an Idea would be to have “Simple HTML” logic.
I don't know if this is even possible or if relates to accessibility but a feature of “Simple UI” could be interesting.
It is common to face problems to upload heavy boards when you are using an old PC and/or a slow connection.
PS: Gmail had something like this in the past (called Simple HTML for Slow Connections - example below)
Great feedback, @rafaalb07! Thanks for sharing this idea with us!
We have a few existing features in Lucidchart and Lucidspark that enable you to select a darker color theme for your documents.
In Lucidchart you can go to "Styles" in the formatting options in the header and select a dark theme for your document.
In Lucidspark you can go to "Board Settings" and "Open Board Settings." There you can select a custom background color. Here's documentation on how to do so.
We have also recently enabled dynamic text color changing that responds conditionally to the sticky note color you have selected to maintain adequate color contrast ratios.
We are working on some upcoming features and polish to deepen support for theme preferences. We'd love to get your feedback over a call if you're interested!
this is great, but I want the whole page to be in Dark mode. I work long days and hours in front of a computer. Dark mode helps my eyes. is there a way to do that?
Hi @mduran, at the moment, a dark mode setting that applies to the whole editor UI isn’t currently supported. However, we recognize that this would be highly impactful for the reasons you described. In addition to this accessibility-based thread, I’d also recommend taking a look at/upvoting this idea specifically for dark mode:
We appreciate you taking the time to share your feedback and insight with us!
Does Lucid have a VPAT or WCAG compliance report that we can read over? We’re a Canvas school who are interested in evaluating your product. Thanks!
Hi @amcallisterocad thanks for inquiring! Let’s talk about this more. I will DM you!
Does Lucid have a VPAT or WCAG compliance report that we can read over? We’re a Canvas school who are interested in evaluating your product. Thanks!
@Aubrey M I have the same question. You can DM me or email me. Thanks.
Does Lucid have a VPAT or WCAG compliance report that we can read over? We’re a Canvas school who are interested in evaluating your product. Thanks!
@Aubrey M Please add me to the list of those making this inquiry!
Does Lucid have a VPAT or WCAG compliance report that we can read over? We’re a Canvas school who are interested in evaluating your product. Thanks!
@Aubrey M I also would learning more. Thanks!
Does Lucid have a VPAT or WCAG compliance report that we can read over? We’re a Canvas school who are interested in evaluating your product. Thanks!
We also would like these documents. They should just be posted.
Hi @Ria S,
Thank you for your feedback! We agree that voice command integrations are an important way to make our products more inclusive for all users. That's why we are actively working towards improving our integration with screen readers such as JAWS and NVDA. We would love your feedback on which areas you think would be most impactful. Would you be willing to meet with our team via Zoom for 30 minutes to provide your feedback?
It would be good to include Mac’s built in Voice command as well, as this is rapidly becoming more used than JAWS and NVDA by mac users.
