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Hello! 
 

I’m a student at MSU and I just wanted to see how beneficial is using an app like lucidchart for creating a flowchart. I just wanted to try that for free for 1 flowchart, but unfortunately I’ve forgotten to cancel before free trial ends. Licidchart was a helpful tool however It's too expensive for me as a student and I cant afford it at all. I’d greatly appreciate that if you could please cancel the subscription with refund as I didnt use and need it after free trial was expired. I suddenly see the payment in my credit card statement today and was shocked for being paid like $108. Thanks again for the great app.

Hey there, since this deals with your subscription, I am directing this to our billing team to get you taken care of. The team works through tickets in the order they are received, and you can expect a quick response to your email associated with your Lucid account. Please refer to that email for further correspondence.

This community is dedicated to supporting your work in Lucidchart, Lucidspark, and Lucidscale. For additional subscription or invoice help, please review these billing resources, and for questions about charges on your account, refunds, or changing your subscription, please fill out this form to reach the billing department. Doing otherwise will delay your response time.

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