I was invited to join a team with a premium account. However when I followed the invitation link Lucidchart sent an error message and I couldn't join the team to have a premium access. How can I join the team?
Thank you for your help.
Invitation to join a team on a premium Lucid account
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Hey Hugo
Thanks for posting in the Community! Because this deals directly with your account I have created a support ticket for you. You will hear from us shortly.
If anyone else out there is experiencing a similar issue you can reach out to us directly at support@lucidchart.com. Cheers!
Having a similar issue just emailed support - thanks
@jmeyer Thanks for continuing this thread - we've received your ticket and have responded there!
Reply
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