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According to the message, the user should already be created.

Please delete the user again
We cannot see the user in our account.
Kind regards
 Team GTÜ

Hi @nicolai.kaul, thanks for your post! I can confirm that the user you mentioned was successfully deleted from your account yesterday, which is likely why you are unable to see him. 

For privacy reasons I have removed any personal user information from your post. Should you continue to run into issues with this, I would recommend submitting a support ticket via this form for 1:1 email troubleshooting, as this will require sensitive information. Thanks!


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