EURO and APAC Lucid login process with Microsoft SSO authentication method

This article will show users from EURO or APAC regions how to activate their Lucid license through Canvas if there institution has selected to use Microsoft SSO as their authentication method. Start by watching this video walkthrough or follow he steps listed below.

#1 Navigate to Canvas and click - Lucid (whiteboard)

#2 Click Log in

#3 Click Next

#4 You will be redirected to Lucidchart. Wait for the sign in with Microsoft pop-up or click the link if you are not automatically redirected.

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#5 Choose your Microsoft email address for your institution.

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#6 You will be automatically redirected to Canvas. Click Connect to Lucid.

#7 Click Get started

#8 Click Grant Access

Your Lucid account is now set up and connected to Canvas. Moving forward, simply click on the blue Explore Lucid to access your Lucid Dashboard.

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If you accidentally click Sign up instead of Login you can still create your Lucid account, but the process is a little different.

Click Register

Because your email domain is linked to your institution, you will get the following pop-up. Click sign up here.

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You will be redirected to Lucidchart. Wait for the sign in with Microsoft pop-up or click the link if you are not automatically redirected. Now follow the steps 5-8.

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What approach shall be taken if you have a mix of users in Canvas, 95% are SSO with Microsoft for Business accounts and then 5% of users are users that sign in with their email such as gmail, outlook.com, mydomain.com?

Shall we then choose SSO and will Lucid work for the rest 5% of users?

@EPN Adam If you choose SSO then the other 5% will not be able to access Lucid through Canvas. An email address for your institution is required for setting this up. Does the other 5% have an email with your institution? If they do have an email tied to your institution, then I would select the email authentication method. If you have additional questions, feel free to email me at vcicero@lucidchart.com

The other 5% does not have an email in our institution but only external emails of their choice such as Gmail. Then it means we must choose Email?

@EPN Adam Unfortunately, an email associated with your institution is required to use the Lucid in Canvas integration. So, you may want to go with the Microsoft SSO option since that will be the easiest way for the other users to access their Lucid accounts through Canvas.