I have two data sets and one of my data sets unlinks and then I get errors and need to re-sync is over and over again. (google sheet)
Data set unlinks unexpectedly in Lucid
Best answer by Zuzia S
Hi
If the issue persists, could you please send the following information?:
- A screenshot of the errors you see or any pop-ups that appear
- A detailed description of the steps taken leading up to the issue
- A description of how you are attempting to use the data in Lucidchart, including syncing method.
We appreciate your help and patience!
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
