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Revision history disabled after locking

  • May 7, 2026
  • 4 replies
  • 57 views

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Good afternoon!

We are currently on the Enterprise license and we noticed that once we change a lucidchart document’s status to one that we designate as “Locked” - for ex: “Completed” - the “Show Revision History” is no longer accessible.

I’ve confirmed this is true at the editor and admin levels, even as the creator of the document.

Is this by design? We were hoping that even though a document is locked, a user could still view the revision history for reference purposes.

Thank you.

Best answer by Leianne C

Hi ​@jeremy.childress, thank you for your patience as I investigated this. I’ve heard back from our development team and they confirmed that this is expected behaviour. However, I’m converting this to a private support ticket so the right team can take assist with your request. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.

Comments

Forum|alt.badge.img+1

Just to clarify  - the Show revision history is greyed out. Screenshot attached for reference.

 


Leianne C
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  • Lucid support team
  • May 12, 2026

Hi ​@jeremy.childress, thank you for posting in the community! I was able to reproduce this and am checking internally for some additional insight into this behaviour. I will share an update here as soon as I have more information. 

Please feel free to let us know if you have any additional questions in the meantime! 


Leianne C
Forum|alt.badge.img+15
  • Lucid support team
  • Answer
  • May 21, 2026

Hi ​@jeremy.childress, thank you for your patience as I investigated this. I’ve heard back from our development team and they confirmed that this is expected behaviour. However, I’m converting this to a private support ticket so the right team can take assist with your request. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.


Forum|alt.badge.img+1

Hi ​@Leianne C  - I have not seen an email with further instruction for the private support ticket, but would like to continue the discussion. We thought it a little odd that the owner of the document could not view the revision history at all, in this case. Thank you!