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How to recover a shared flow chart which was cut and lost by the other person?

  • 1 September 2024
  • 4 replies
  • 33 views

I created a flow chart on my individual account and shared it with another person. this person accidently cut the chart and for some reason was unable to paste it back and lost it. Is there any way I can recover this flow chart? revision history is not available for the individual plan. I just need to recover 1 flow chart which was cut by accident.

 

Thanks!

Hi @Awais Shaikh 

I recommend starting with the below data point, please keep us posted on the outcome to move forward.

Revision history

If you have a Team or Enterprise level account, check revision history to see if the changes are there.

To add - Troubleshooting: Lost documents or work – Lucid

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards


Hi @Humas1985 

Since it's an individual account I don't have access to revision history. And its not in the trash because the document itself was not deleted, only 1 flow chart out of the 2 that were in the document.

 

  


Good morning,

I am going to see if this post can get converted into a support ticket, and maybe our support team internally can help restore the document. 


Hi Shantel,

 

That would be great and very much appreciated. Apologies for the delayed reply as I was traveling.

 

 


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