Hi ​@NeilFitzgerald, thank you for posting in the community! I was able to reproduce the behaviour described and have raised this with our development team. We will be sure to update this thread as soon as we have more information. 

It appears that exporting via the file option (File > Export > PNG) allows for high quality 300dpi exports. I understand it is additional steps but should allow you continue your work in the meantime. 

Hope this helps. Please feel free to let us know if you have any questions! 

Hi ​@NeilFitzgerald, just following up on this. It appears you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

Hi,

I have the same issue, any updates on when this will be resolved?

The (File > Export > PNG) option and selecting the 300dpi resolution manually does work, but is much less convenient.

Thanks!

Josh

Hi ​@joshhutchings, sorry to hear you’re experiencing the same issue. We unfortunately cannot share a timeline at this moment, but we will be sure to let you know of any updates as soon as we hear from the team. 

In the meantime, I recommend continuing to use the (File > Export > PNG) option to ensure you have high resolution exports. 

We appreciate your patience! Please let us know if you have any additional questions. 

I’m having the same issue and need to export abut 100 diagrams 

Hi ​@NeilFitzgerald ​@joshhutchings ​@yianni, Good news! I have heard back from our development team, and it sounds like the issue you experienced should now be resolved. I apologize for any inconvenience that this may have caused. Please let me know if you continue to experience issues or have further questions.

Thank you

Thanks for the response, ​@NeilFitzgerald! Please don’t hesitate to let us know if you experience any issues or have any questions - we are happy to help. Cheers!