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Question

Character Encoding Glitches - PDF Export

  • November 11, 2025
  • 1 reply
  • 34 views

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PDF export unexpectedly results in widespread character encoding glitches in the PDF document.  

glitches

This is a new issue, never encountered before.

Character glitches (odd characters) display at the end of a line (line break ?) mostly after bold text  

Document is in English, no other languages. 

Gltiches (weird characters) not happening on special characters. 

Document uses standard fonts

Gltiches appear in Acrobat and Chrome / Firefox PDF viewers.   

 

Comments

Ambar D
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  • Lucid community team
  • 1183 replies
  • November 12, 2025

Hi ​@rdilorenzo, thanks for posting in the Lucid Community!

Are you still having trouble with this? Our developers have recently resolved a bug that was similar to this. Can you try this again and let me know if you’re still experiencing problems with your text upon export?

If you’re still experiencing issues with this, could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN

Thanks in advance for your help and patience!