Hi Team,
I am an admin for the ParentPay group and have a user who has suddenly lost access to all her documents in Lucid.
We’re not sure what caused this issue. Could someone please check and resolve this on priority?
Thank you for your support.
Solved
Lost document access
Best answer by Ambar D
Hi
We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You will receive an email with further communication.
If you don’t receive an email please feel free to reach out in the thread below.
+10Hi
We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You will receive an email with further communication.
If you don’t receive an email please feel free to reach out in the thread below.
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