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Hi, I have a mermaid flowchart in the lucid, but when import to the google doc, the text are missing. see the screenshots below.

Also I’d like to have auto update when changing the mermaid code, like what https://mermaid.live/ does.

 

 

Hi ​@Yun , thank you for reaching out and reporting this. I’d like to investigate this issue. Can you please share the Document Support PIN for this document so I can take a closer look? For instructions on generating a Support PIN, check out this Help Center article.


@Richard Udell  Here is the ping du6iNX81bVmPpq162323821


Hi ​@Yun, thanks for providing the PIN. We've reproduced the issue and this has been escalated to our Development team to be addressed. I'll keep you updated on our progress here.

In the meantime, a workaround is to export your flowchart as a static image (PNG or PDF) and then insert that image into your Google Doc. We apologize for any inconvenience this issue may cause, please let me know if you have any further questions or concerns!


@Richard Udell Yeah, that’s what I did for now. The good think with Lucid addon is auto update the image. Looking forward to seeing this issue get fixed soon 


@Yun Sounds good, and yeah that makes sense. I will follow-up on this thread once the fix is released!


@Yun Sounds good, and yeah that makes sense. I will follow-up on this thread once the fix is released!

Any update on this? This has been open for a month. Even copy the image from the lucid is not working. this is really annoying.


Hi ​@Yun, unfortunately we don’t have any updates on a fix for this yet. I apologise for the annoyance it’s causing, and for the disruption to your workflow. We will continue to monitor this and will provide an update here as soon as we can. 


Hey there, is there an expected timeline when this bug will be fixed?

 

Thank you


Observing the same issue on my end. Will keep an eye out for a fix.


Hi everyone, thanks for your patience. While we don’t have an exact timeline for a fix, I can confirm our engineering team is actively working toward a resolution. We will be sure to comment here as soon as an update is available.


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