Skip to main content
Solved

Company address not updated in Invoice

  • 6 September 2024
  • 1 reply
  • 10 views

Hi,

 

I noticed the invoice address not same with the address inside the payment method. I changed the address long ago however, it still shows the old address.

Hey there, since this deals with your subscription, I am directing this to our billing team to get you taken care of. The team works through tickets in the order they are received, and you can expect a quick response to your email associated with your Lucid account. Please refer to that email for further correspondence.

This community is dedicated to supporting your work in Lucidchart, Lucidspark, and Lucidscale. For additional subscription or invoice help, please review these billing resources, and for questions about charges on your account, refunds, or changing your subscription, please fill out this form to reach the billing department. Doing otherwise will delay your response time.