Join the conversation https://community.lucid.co On the Forum you can ask questions or take part in discussions. Diagram from markdown code https://community.lucid.co/product-questions-3/diagram-from-markdown-code-6104 Hi,I need to generate dinamically web pages from my application, in order to show diagrams.My application is able to generate markdown code and, until now, I obtain the web page and the diagram using mermaid library.For example: my web page contain the following source:<html><head><title>Schemi funzionali - Flow chart </title><script src="https://cdn.jsdelivr.net/npm/mermaid/dist/mermaid.min.js"></script><meta charset="UTF-8"></head><body><div   class='mermaid'>graph TDA -->B</div></body></html>The question is: it'is possible to obtain the same thing using Lucidchart lybraries, without the need to connect to the site https://www.lucidchart.com and make the diagram from scratch? Thanks in advance and best regards Product questions Mon, 29 Jun 2026 23:19:42 +0200 Custom Shapes for UML Sequence Diagram created from Markup https://community.lucid.co/product-questions-3/custom-shapes-for-uml-sequence-diagram-created-from-markup-4103 Hello Team  When creating the sequence diagram from markup limitation is that it can be black and white plus few color themes.  I would like to create custom themes shapes but still use markup.  Is it possible? Product questions Mon, 29 Jun 2026 23:19:22 +0200 What syntax can I use to diagram as code with Mermaid? https://community.lucid.co/inspiration-5/what-syntax-can-i-use-to-diagram-as-code-with-mermaid-9665 Lucidchart supports a variety of diagram types when using Mermaid for diagramming as code. This post outlines the basic syntax for creating supported diagrams with Mermaid in Lucidchart. FlowchartCreate clear and easy-to-understand flowcharts to represent complex systems and processes. The following code provides a framework for implementing a flowchart using Mermaid syntax in Lucidchart. Code: ---title: Chart Title---flowchart LRALStart] --> B;Step 1]B --> C;Step 2]C --> D{Decision Point}D -- Option 1 --> E;Step 3A]D -- Option 2 --> F;Step 3B]E --> G;Step 4A]F --> H;Step 4B]G --> I;Next Step or End]H --> IThis code represents a basic flowchart structure where each step or decision point is clearly defined. Use ‘LR’ for left-to-right flowcharts. Use ‘TD’ for top-to-bottom flowcharts. For more advanced flowchart styling options, check out Mermaid’s Flowchart Basic Syntax guide.  The example below utilizes Mermaid code to visualize the scientific method through a flowchart. Sequence DiagramsSequence diagrams are used to represent processes and objects that operate together, and the interactions exchanged between them to perform a function. The following code provides a framework for implementing a sequence diagram using Mermaid syntax in Lucidchart. Code: sequenceDiagramparticipant P1 as Participant 1participant P2 as Participant 2participant P3 as Participant 3P1->>P2: Action 1P2->>P3: Action 2P3->>P2: Response 1P2->>P1: Final UpdateThe above figure outlines basic sequence diagram structure in Mermaid, illustrating interactions between participants through a series of actions and responses. For more advanced Sequence Diagram syntax and styling options, check out Mermaid’s Sequence Diagrams guide.  The example below uses a sequence diagram to represent a data exchange process between a user, a client application, and a server. ClassClass diagrams map out the structure of a particular system by modeling its classes, attributes, operations, and relationships between objects. The following code provides a framework for implementing a class diagram using Mermaid syntax in Lucidchart. Code: ---title: Diagram Title---classDiagram class ClassA { +Attribute1 +Attribute2 +Method1() +Method2() } class ClassB { +Attribute1 +Method1() } class ClassC { +Attribute1 +Attribute2 +Method1() } ClassA -- ClassB: Relation1 ClassB -- ClassC: Relation2 ClassC -- ClassA: Relation3The above figure defines a basic class diagram structure in Mermaid, showcasing three classes with attributes and methods, along with their relationships. For more advanced Class Diagram syntax and customization options, check out Mermaid’s Class diagrams guide.  The example below uses a class diagram to model structures and interactions in an e-commerce system, including a customer and their cart, order, product and payment.   StateState diagrams are a behavioral diagram that shows transitions between various objects or systems. The following code provides a framework for implementing a state diagram using Mermaid syntax in Lucidchart.Code: stateDiagram-v2 --> State1State1 --> State2: Transition AState2 --> State3: Transition BState3 --> State4: Transition CState4 --> State5: Transition DState5 --> State2 --> State6: Alternate PathState6 --> State4: Rejoin Main FlowThe above figure represents a basic state diagram in Mermaid, mapping out transitions between states from start to finish, including alternate paths. For more advanced State diagram syntax and styling options, refer to Mermaid’s State diagrams documentation. The example below uses a state diagram to show a robot’s movement and task execution, including navigation, obstacle avoidance, and task completion.  C4C4 diagrams leverage the four levels of models (context, containers, components, and code) depending on your audience. C4 diagrams in Mermaid are currently experimental and may change with future releases. As a result, this diagram may have limited support. The following code provides a framework for implementing a C4 diagram using Mermaid syntax in Lucidchart.Code: C4Contexttitle Diagram TitlePerson(actor, "Actor", "Interacts with the system")System(systemA, "System A", "Processes requests")SystemDb(systemB, "System B", "Stores data")Rel(actor, systemA, "Uses")Rel(systemA, systemB, "Reads", "SQL")The above figure illustrates a basic C4 context diagram in Mermaid, illustrating the interactions between an actor and systems. For more advanced C4 diagram features and configuration options, refer to Mermaid’s C4 Diagrams documentation.  The example below uses a C4 diagram to represent the relationship between users, applications, services, data storage, and external systems in a generic software architecture.   GanttGantt charts are used to visually represent a project’s schedule and progress. The following code provides a framework for implementing a Gantt chart using Mermaid syntax in Lucidchart.Code: gantttitle Gantt Chart TitledateFormat YYYY-MM-DDsection Phase 1Task 1 :t1, 2025-01-26, 10dTask 2 :after t1, 15dTask 3 :2025-02-10, 20dsection Phase 2Task 4 :t2, 2025-03-01, 5dTask 5 :after t2, 30dTask 6 :15dsection Phase 3Task 7 :2025-04-10, 10dTask 8 :after t2, 10dsection Phase 4Task 9 :2025-04-25, 5dTask 10 :2025-04-30, 5dThe above code shows a Gantt chart in Mermaid, outlining tasks and their dependencies across multiple project phases. Task dates should be updated to align with your current project timeline. For more advanced Gantt chart syntax and styling options, refer to Mermaid’s Gantt diagrams documentation.  The example below uses a Gantt chart to outline the timeline and key milestones of a construction project. This includes phases such as planning, foundation work, framing, interior installation, and final touches.   Entity Relationship (ER)ER diagrams allow you to visually represent a database or system, illustrating the relationships between different entities. The following code provides a framework for implementing an ER diagram using Mermaid syntax in Lucidchart.Code: erDiagram ENTITY1 { int id string name string attribute1 string attribute2 } ENTITY2 { int id string name date creation_date string description } ENTITY3 { int id string name string status } ENTITY1 ||--o{ ENTITY2 : "related to" ENTITY2 ||--o{ ENTITY3 : "involves" ENTITY3 ||--|{ ENTITY1 : "affects”The above figure shows an ER diagram in Mermaid, illustrating the relationships between three entities with their attributes and connections. For more advanced ER diagram syntax and customization options, refer to Mermaid’s Entity Relationship diagrams documentation.The example below uses an ER diagram to represent the relationships between researchers, papers, projects, and funding.   Inspiration Mon, 29 Jun 2026 23:17:33 +0200 How do I access diagram as code in Lucid? https://community.lucid.co/product-questions-3/how-do-i-access-diagram-as-code-in-lucid-10363 where is diagram as code? can't find it Product questions Mon, 29 Jun 2026 23:15:13 +0200 How to access diagram as code in Lucidchart https://community.lucid.co/product-questions-3/how-to-access-diagram-as-code-in-lucidchart-10364 where is diagram as code? can't find itwhere is diagram as code? can't find it Product questions Mon, 29 Jun 2026 23:14:16 +0200 Mermaid generate diagram can't be imported to google doc https://community.lucid.co/product-questions-3/mermaid-generate-diagram-can-t-be-imported-to-google-doc-9164 Hey there,It’s super cool to see that Lucid is going to support Mermaid. However it seems not working well with google doc. I used to use UML generated diagram, it can be import to google doc via Lucid add-on. It’s very convenience when I make a change in the diagram. I just need to click update image in the google lucid add-on. I hope you are aware of this issue of Mermaid and can fix it ASAP.Thanks  Product questions Mon, 29 Jun 2026 23:12:33 +0200 I have a Mermaid code from ChatGPT for a flowchart. How do you transform that code to a diagram in Lucidchart? https://community.lucid.co/product-questions-3/i-have-a-mermaid-code-from-chatgpt-for-a-flowchart-how-do-you-transform-that-code-to-a-diagram-in-lucidchart-2375 I have a Marmaid code from ChatGPT for a flowchart. How do you transform that code to a diagram in Lucidchart? Product questions Mon, 29 Jun 2026 23:04:34 +0200 Paste code flowchart from ChatGPT into Lucidchart https://community.lucid.co/product-questions-3/paste-code-flowchart-from-chatgpt-into-lucidchart-1413 how and where can i paste code flowchart from chat gpt in to lucidchart? thanks Tony Product questions Mon, 29 Jun 2026 23:02:36 +0200 Mermaid Mind Map Text Alignment https://community.lucid.co/product-questions-3/mermaid-mind-map-text-alignment-13116 When generate a mind map chart, the text inside the circle shape for the Root of the mind map doesn’t align at the center of the circle. This is a bug that I have noticed recently. Is there any way to fix this issue? Product questions Mon, 29 Jun 2026 22:57:30 +0200 Convert Mermaid diagrams to editable shapes https://community.lucid.co/ideas/convert-mermaid-diagrams-to-editable-shapes-12725 Hello Lucid Support Team,I’m running into an issue with a diagram created using Diagram as Code (Mermaid) that I’m unable to resolve, and I’d appreciate guidance on whether this is a product limitation or a configuration issue.GoalI want to convert an existing Mermaid-based diagram into fully editable native Lucidchart shapes (so individual boxes, connectors, and containers can be selected and edited without touching Mermaid code).Current State The diagram was created using Diagram as Code (Mermaid). Clicking the diagram always selects it as a single object and opens the Mermaid editor. Individual shapes and connectors are not directly editable. What I’ve Tried Right-clicking the diagram and checking for: “Convert to shapes” “Detach from diagram as code” → These options do not appear. Keyboard shortcuts: Ctrl+Shift+V (Paste special) → No prompt appears; nothing happens. Copy → Paste within the same document: No option to paste as shapes. Checking top menus and contextual toolbars: No visible option to convert or detach from Mermaid. Verifying selection: The diagram always behaves as a single Diagram-as-Code object. Observed LimitationIt appears that in my Lucid environment / tenant: Mermaid diagrams cannot be converted into native shapes There is no exposed “convert” or “paste as shapes” workflow Diagram-as-Code objects are effectively locked to code-only editing Question Is this behavior expected for certain plans or tenant configurations? Is there an official way to convert Mermaid diagrams into native Lucidchart shapes in this environment? If not, is recreating the diagram manually the only supported path? I’ve attached screenshots showing: The Mermaid editor opening when the diagram is selected The absence of any “Convert to shapes” or “Paste as shapes” options Thanks in advance for your help and clarification. Mon, 29 Jun 2026 22:52:12 +0200 Ungroup Mermaid flowcharts in Lucidchart https://community.lucid.co/ideas/ungroup-mermaid-flowcharts-in-lucidchart-13056 When you utilize Mermaid code to generate a flowchart the system automatically groups every node together and the only way to edit them is through the “Diagram as Code” section. Being able to ungroup these so that individual nodes can be edited on the canvas would be very helpful. Mon, 29 Jun 2026 22:50:41 +0200 Format shape styles and colors in Mermaid styling https://community.lucid.co/ideas/format-shape-styles-and-colors-in-mermaid-styling-9236 I’ve been using the new Mermaid integration to create mainly sequence diagrams, but more to come.Is there any way to change the styles? The default light lilac for participants and lines is just too, eh, light.Is there an option I haven’t found yet? Is it planned to be supported? Mon, 29 Jun 2026 22:49:33 +0200 Lucidchart Mermaid UML Support https://community.lucid.co/ideas/lucidchart-mermaid-uml-support-671 It would be great if Lucidchart supported Mermaid (https://mermaid-js.github.io/mermaid/#/) for creation of UML Diagrams. Mon, 29 Jun 2026 22:49:02 +0200 Edit my block diagram that is in JPEG format created by Mermaid https://community.lucid.co/ideas/edit-my-block-diagram-that-is-in-jpeg-format-created-by-mermaid-9955 I want to edit the block diagram created by mermaid, so that i can make any tiny changes to enterprise level diagram consisting 10+ components interaction Mon, 29 Jun 2026 22:47:15 +0200 Can I edit a Mermaid diagram within Lucidchart UI? https://community.lucid.co/ideas/can-i-edit-a-mermaid-diagram-within-lucidchart-ui-11219 Apologies is this has been asked before.We are using ChatGPT to generate Mermaid code that has worked well to diagram processes into Lucidchart.  But we would like to give our end users the ability to modify the diagram further using the Lucidchart UI, and not having to update the Mermaid code.  Is there a solution for his? Mon, 29 Jun 2026 22:45:56 +0200 Individual users disable AI https://community.lucid.co/ideas/individual-users-disable-ai-13510 Hi,  I noticed recently that you have enabled AI. I find the feature extremely annoying both in that it keeps popping up automagically but also in the canvas it is present and distracting and there you can’t remove it. Also I do not really wish to train an AI (whatever the kind it is)I am paying for a personal account that does not give me an option to disable AI, as you have for team users.  Would it be possible to implement such an option for normal users? Mon, 29 Jun 2026 21:31:13 +0200 API Export of .laf files https://community.lucid.co/ideas/api-export-of-laf-files-13662 Looking for a way to automatically export a user’s documents in a .laf format automatically through the API so we can script it out and when a user is offboarded we can do an export of their .laf files automatically and archive it outside of Lucid.Right now, we can transfer the documents to another user within the Lucid Platform and that user can manually take action to download the .laf files, but we have 725 licensed users at a large company and we cannot afford to do this manually on every user offboarding. I know we can export images, and we will do that, but if someone at a later date wants the original .laf files to edit, we need to be able to provide the backup and import it to the new user from an external backup repo.  Mon, 29 Jun 2026 21:05:59 +0200 PDF Export of complex multipage diagrams missing lines https://community.lucid.co/product-questions-3/pdf-export-of-complex-multipage-diagrams-missing-lines-13661 We create large engineering and manufacturing architecture and process diagrams, often with many pages per document.we have been experiencing 2 scenarios:Export to PDF results in diagrams missing a considerable number of lines, etc copy&paste of diagram entities, or import/page result in the image being missing many linesthis is causing both productivity issues, and difficulty in delivery of final artifacts to clients. Product questions Mon, 29 Jun 2026 20:41:05 +0200 Glean Integration https://community.lucid.co/ideas/glean-integration-13660 I would like to request an option to natively connect Lucid with Glean, without the need for custom API configuration. Mon, 29 Jun 2026 19:40:34 +0200 Copy/paste Mermaid syntax for editable diagrams https://community.lucid.co/community-news-and-announcements-9/copy-paste-mermaid-syntax-for-editable-diagrams-13659 We’re happy to announce that you can now generate fully editable Lucid shapes from your Mermaid syntax!  Let’s take a look at how it works  What’s new?Copy your syntax and paste it into your Lucid document. The result will be native, editable shapes that you can format and move around freely!  How can I edit my new diagram?After pasting in your Mermaid syntax, your shapes and diagram will be fully editable! Add, move, and edit shapes and lines Add and edit colors Add and edit text*Note that any shapes that are not yet supported will appear as static SVGs. Why did we build this?Writing diagram syntax in Mermaid is fast, but communicating and iterating with cross-functional stakeholders is always easier visually. This feature helps you bridge the gap between code and visual collaboration!Edit visually: Skip the tedious syntax trial-and-error. Generate your base diagram from Mermaid syntax, then use Lucid’s canvas to tweak and format as you’d like. Bridge the technical gap: Easily bring your technical documentation into meetings for stakeholders. Your engineering team can continue working quickly in text, while you communicate a clear, beautiful visual that stakeholders can understand and provide feedback on. Can I create editable shapes from the diagram as code menu?At this time, we do not support creating native Lucid shapes and diagrams from the diagram as code menu in Lucidchart. Instead, the diagram is displayed as an image and must be edited from the syntax menu.However, we recommend copying your syntax from this menu and pasting it directly onto the canvas as a workaround! How can I get started?Try this out today and let us know what you think!Copy your Mermaid markdown syntax from your codebase or repository. Open any Lucid document. Paste it directly onto the canvas (or use the Import > Mermaid menu option). Watch the magic happen, and start collaborating! Community news and announcements Mon, 29 Jun 2026 19:35:39 +0200 Cannot Reset Lucid Account Password https://community.lucid.co/admin-questions-2/cannot-reset-lucid-account-password-13641 Today I received a Google Password notification that my Lucid account password was found in a data breach and that I should change my Lucid password. However, when I try to change my password, the ability to do that is grayed-out and I cannot supply a new password. There is a posting in that section which says, “*Disabled due to account settings. Contact admin to set/update your Lucid password.” However, I see no option on the Lucid website to “contact admin”. Could it be that my Lucid account is already compromised in some way? Does anyone have advice for me? For now, my previous Lucid account password is still working. Admin questions Mon, 29 Jun 2026 18:54:58 +0200 Introducing AI-powered translations in our Community! 🗺 https://community.lucid.co/community-news-and-announcements-9/introducing-ai-powered-translations-in-our-community-13658 Hello Lucid Community, We have some exciting news to share!Many of us speak languages other than English and may prefer to communicate in those languages as well. Since this community brings together people from all over the world, we want to make sure everyone feels included and can get the most out of it. That is why we are currently trialing an AI-powered translations tool! To make it easy to find, here is where you can access it:AI Translations can be applied to entire threadsAI Translations can also be applied individually per response in the threadThis feature will allow you to translate our Community posts in any of the 11 languages available in the dropdown: French, Spanish, Dutch, Italian, German, Portuguese, Polish, Swedish, Russian, Japanese and Korean.As we are testing it out, your feedback really matters and will help shape how we move forward. Please give it a go and let us know what you think in the comments below. We would love to hear whether it’s helpful!Thank you for being part of this Community!Cheers Community news and announcements Mon, 29 Jun 2026 18:28:03 +0200 SSO Email Bulk Update https://community.lucid.co/admin-questions-2/sso-email-bulk-update-13642 Is there a way to bulk update all of our users email addresses as we are changing our email domain for SSO. We expect the SSO setup to remain the same only the email ID will change. Admin questions Mon, 29 Jun 2026 15:57:41 +0200 Unable to copy lines between assisted layout containers https://community.lucid.co/product-questions-3/unable-to-copy-lines-between-assisted-layout-containers-12370 I have the following case:I create a base diagram, that other people have to copy and add somethjing to it I use a few containers with “assisted layout” and a bunch of arrow “connecters” between the elements inside of them When I copy the diagram or duplicate tab, all the connectors going to containers with assisted layouts are goneI tried to use master page, locking, unlocking, removing all layers, nothing works, I always loose all the connectors between elements. Product questions Mon, 29 Jun 2026 15:52:16 +0200 Disable the creation of license requests when content is shared with a limited-access user https://community.lucid.co/ideas/disable-the-creation-of-license-requests-when-content-is-shared-with-a-limited-access-user-13477 When User A shares Lucid content C with limited-access User B, a license request is created, with the notification email reading “New Lucid license request from User B: User A is requesting a license on behalf of User B. I'd like to collaborate on Content C.”This is an incredibly unwelcome change, and seems like a deliberately misleading attempt at inflating seat counts. A big part of the reason we moved from Miro to Lucid was Miro’s automated over-licensing of accounts, so it is especially disappointing that Lucid is moving in this direction. Mon, 29 Jun 2026 15:21:50 +0200 How to resolve "Something went wrong. Check your internet connection..." https://community.lucid.co/product-questions-3/how-to-resolve-something-went-wrong-check-your-internet-connection-9723  I sometimes get the above popup (that cant be removed) while the connection is perfectly fine and no other issues (that I know of). How can I resolve this issue? Product questions Mon, 29 Jun 2026 15:12:31 +0200 Losing selection when panning canvas in Lucid https://community.lucid.co/product-questions-3/losing-selection-when-panning-canvas-in-lucid-13634 I’m sure I used to be able to make a selection, and then pan around the canvas with the RMB whilst keeping the selection.  This seems to have broken now, so whenever I pan my selection is cleared.  For the type of large diagrams I’m now working on, this is an issue. Product questions Mon, 29 Jun 2026 14:28:29 +0200 Using Lucid in Visual Art Critique https://community.lucid.co/lucid-for-education-higher-ed-30/using-lucid-in-visual-art-critique-13655 Hi. I am Kathleen Sanker, a Professor of Art at St. Charles Community College. I am sharing how I use Lucid in Visual Art Critique. Whether you teach in person, hybrid, or fully online, you’ll leave with a ready-to-use critique format that deepens observation, sharpens language, and keeps the visual experience at the center of your class. This Lucid tutorial will teach you how to run an online Visual Art Critique on an endless whiteboard, where every work can be pinned, grouped, zoomed into, and revisited over time. Using Lucid’s infinite canvas, we’ll explore how to slow down and look longer, practice more precise, articulate responses, and still feel visually connected to one another’s work—even at a distance. Here’s a detailed walkthrough for using Lucid for a Visual Art Critique!Video Demo: Using Lucid for a Visual Art CritiqueVisual Art Critique Template Lucid for Education Higher Ed Mon, 29 Jun 2026 14:00:09 +0200 Snap to Object Unstoppable https://community.lucid.co/product-questions-3/snap-to-object-unstoppable-13627 I am using Lucid for process mapping. What I am trying to achieve is a label in the right top corner of process steps which shows the system where that activity will happen. However, the app keeps rearranging shapes, so when I try to drop a little shape on top of the other, it will pull them apart. I tried to switch this function off, but I am unable to switch off and it prevents overlapping all together.FYI I have followed the instructions from Lucid AI, but this feature still dominant. Please advise or fix. Thanks! Product questions Mon, 29 Jun 2026 11:53:05 +0200 Note text formatting https://community.lucid.co/product-questions-3/note-text-formatting-13599  I want to change the defaults of the “Note” text box with both resize and change of text, but text defaults to Inter 8 pt. font and the size returns to Lucid default.  Any ideas? Product questions Mon, 29 Jun 2026 11:51:00 +0200 What are the resolution requirements for the photo to upload into my profile? https://community.lucid.co/product-questions-3/what-are-the-resolution-requirements-for-the-photo-to-upload-into-my-profile-13657 What are the resolution requirements for the photo to upload into my profile? The upload function does not scale any of my logos to fit into the box - not useable in the current state. Product questions Mon, 29 Jun 2026 10:46:27 +0200 API: /documents/search returns stale lastModified / lastModifiedUserId https://community.lucid.co/developer-community-6/api-documents-search-returns-stale-lastmodified-lastmodifieduserid-13645 Hi Lucid support, We're using the Lucid API to track document changes across our organisation. We've found a discrepancy between what /documents/search returns and what the document version history shows in the web UI. Here an example: API response (/documents/search, polled 2026-06-26):{  "documentId": "9eda633c-0916-4916-b912-a4db8417649a",  "lastModified": "2026-05-22T11:13:03Z",  "lastModifiedUserId": XXX365177} Web UI version history shows a newer version:- Current version: 2026-05-29 11:19 PM — user XXX887201- Previous: 2026-05-22 1:13 PM — user XXX365177 ← this is what the API returns The API is returning the May 22 edit, not the May 29 current version. Questions:1. Does /documents/search only reflect certain save types (e.g. explicit saves vs. auto-saves)?2. Is there a known propagation delay between a document edit and it appearing?3. Is there an alternative endpoint that reliably returns the true current lastModified user?ThanksTobi Developer Community Mon, 29 Jun 2026 10:01:21 +0200 Integrate to Google Workspaces FedRAMP (Documents, Sheets, Slides, Drive, chat) https://community.lucid.co/ideas/integrate-to-google-workspaces-fedramp-documents-sheets-slides-drive-chat-13651 I would like to see integrations to the whole google workspace  suite for fedramp. Fri, 26 Jun 2026 22:34:35 +0200 Collapsible Menu when selecting objects https://community.lucid.co/ideas/collapsible-menu-when-selecting-objects-13652 It would be great if the menu that comes up when selecting an object could be collapsible so we have more screen real estate to work with. Have it where it keeps the last setting if its expanded or collapsed in order to let the user control how much of the diagram they can see.    Fri, 26 Jun 2026 22:32:04 +0200 Billing https://community.lucid.co/billing-21/billing-13647 Hi, I recently was charged for a subscription I wasn’t aware of. Who can I contact for a refund? Billing Fri, 26 Jun 2026 22:30:14 +0200 Lucid Suite release notes | June 2026 https://community.lucid.co/product-updates/lucid-suite-release-notes-june-2026-13650 This post details the latest updates across the Lucid Visual Collaboration Suite, which includes Lucidchart and Lucidspark. The Lucid Suite provides an end-to-end platform for visual collaboration, helping your teams to stay aligned, build, and drive results from start to finish. We've designed this page to be your primary resource for staying informed about all the new product releases, features, and improvements we've made. Subscribe to stay up to date with these releases and share your feedback with our team in the Product Feedback community space. Lucid AI suggestions Lucid AI can now review and provide suggestions on how to improve your diagrams. Learn more. Lucid AI enhancements Fishbone diagram generation: Users can now leverage Lucid AI to instantly generate Ishikawa (fishbone) diagrams from a text prompt.Advanced image-to-diagram replication: We’ve upgraded our image import intelligence. Lucid AI now replicates uploaded images and sketches into diagrams with much higher accuracy.   Lucid MCP integration for Slackbot Streamline your workflow by creating diagrams, and searching, editing, and sharing Lucid documents directly within Slackbot. Learn more.  Convert Claude SVGs to Lucid diagrams Use Claude and the Lucid MCP server to immediately transform static Claude diagrams into dynamic, editable Lucid diagrams. Learn more.  Send feedback via MCP Provide feedback to our teams about Lucid’s MCP server in your AI clients. Learn more.  Manage and document folders via MCP Use the MCP server to create, move, or rename folders, and easily move or rename your documents. Learn more.  Pull and respond to comments via MCP Read comments and respond to existing threads in Lucid documents in AI client conversations. Learn more.  Fri, 26 Jun 2026 19:22:00 +0200 Process Accelerator release notes | June 2026 https://community.lucid.co/product-updates/process-accelerator-release-notes-june-2026-13649 The Process Accelerator provides organizations increased governance and standardization in how processes are stored, documented, and published. By using these capabilities, organizations will be able to create a single source of truth, drive compliance and consistency across the business, and easily build and manage reusable assets to speed up process creation and improvement. Subscribe here to stay up to date with Process Accelerator updates and releases!​​​​​​ Repository descriptionUsers can now add a description for every repository to help teams quickly understand the purpose of and content housed within each.Repository list viewUsers now have the option to toggle from grid view to list view on the repository homepage. Within the list view, users can see the repository name, description, owners, number of documents, and date of last update. This view provides a quick overview of repository content and is especially helpful for users managing multiple repositories.CSV exportUsers can now export repository assets information into a CSV. The export includes information such as repository name, owner, location, document counts, last modified date, approval, version number, change summary, and URL. Direct publishThe final reviewer in the approval flow can now directly publish the document after approving it, streamlining the overall approval workflow.Force publishRepository owners and Process Accelerator managers will be able to force publish a document to a repository in order to prevent stalled approvals if an approver is on leave. Approval flow messagesApproval flow messages such as the change summary, message to approvers, and approve/deny message are surfaced when a user goes to make edits, streamlining the feedback loop. The approval requests table also now has a dynamic message column that reflects the latest message by status. This visibility keeps all approval flow context in one place, allowing for faster and clearer feedback loops. Fri, 26 Jun 2026 19:21:56 +0200 airfocus release notes | June 2026 https://community.lucid.co/product-updates/airfocus-release-notes-june-2026-13648 airfocus, now part of Lucid, is a product management platform designed to unite teams to build great products with confidence. It serves as a single source of truth for product work, offering strategic roadmapping and advanced prioritization tools. The platform centralizes customer feedback for actionable insights, links OKRs to execution, and enables capacity planning. Its modular design supports customizable workflows, empowering product teams to build more effectively, no matter their approach.Subscribe here to stay up to date with airfocus updates and releases! And if you’d like to see (and influence) the airfocus roadmap, check out the airfocus Portal. airfocus agentEnterprise customers with airfocus AI enabled can now access the airfocus agent — a conversational and agentic AI built right into the product. Ask it to analyze feedback, check OKR alignment across teams, summarize initiatives, or search and gather information across any set of items. This is all possible with natural language - making easier than ever for product managers to make better decisions, faster.  Watch this video and refer to this help center article to get a quick overview of what is available in our beta release of the airfocus agent!  MCP (Model Context Protocol) serverEnable airfocus to function as an MCP (Model Context Protocol) server, allowing external AI agents and copilots to securely access and act on structured airfocus data (e.g. roadmap items, priorities, feedback, objectives). This unlocks advanced AI-driven workflows, integrations, and automation by exposing airfocus workspaces through a standardized protocol. To learn more, visit our help center article. Docs in airfocusThis is a new lightweight document view that gives you a full-page text editor right inside your workspaces and items. Capture meeting notes, draft strategy, write specs, or keep any free-form context exactly where your roadmap, priorities, and feedback already live — no more switching to a separate tool and losing the thread. Add a Doc view to any workspace or item and start writing. To learn more, visit our help center article. Insights AgentThis is a built-in agent that works automatically inside your Insights app. As new feedback arrives, the agent reads each item, extracts the discrete insights inside it, and semantically matches them to your existing opportunities — attaching the evidence where it belongs. When no suitable opportunity exists, it creates a new one, so nothing valuable slips through the cracks.  The result is a continuously organized feedback repository that stays current without manual triage, keeping your opportunities grounded in real customer signal. To learn more, visit our help center article.   Fri, 26 Jun 2026 19:21:52 +0200 BUG - mermaid is crashing the page https://community.lucid.co/developer-community-6/bug-mermaid-is-crashing-the-page-13628 I am trying to generate data flow using mermaid diagram with code prepared by another AI (lucid chart AI can’t transform properly my input)When i paste my code, I do not see any error message (ex: syntax error) but the page is freezing and I must refresh it. I have no way to understand what is wrong Developer Community Fri, 26 Jun 2026 18:59:12 +0200 🛠️ Lucid expert tip: Creating advanced data-backed diagram templates https://community.lucid.co/inspiration-5/lucid-expert-tip-creating-advanced-data-backed-diagram-templates-13191 Tired of rebuilding the same logic every time you start a new project? This video walks you through how to build a comprehensive, "intelligent" template that automates everything from headers to time-tracking.What you’ll learn:How to set up dynamic page headers that update automatically across your document. How to assign default styles to shapes and lines to ensure brand consistency every time. How to build and share custom shape libraries tailored to your specific workflows. How to import spreadsheet data from Google Sheets to link live information directly to your shapes. How to use conditional formatting and dynamic group shapes to build an automated time tracker. A note on the UIThis video was produced around 2024. While the Lucid interface has been refreshed since then, the core features—like data linking, custom libraries, and the conditional formatting engine—remain the foundation for building advanced templates.Are you building templates for your organization? Share your favorite "must-have" template feature in the thread below!   Inspiration Fri, 26 Jun 2026 17:15:10 +0200 BUG: 'Enter' or 'TAB' to create new shape shifts entire board https://community.lucid.co/product-questions-3/bug-enter-or-tab-to-create-new-shape-shifts-entire-board-13629 When using a keyboard shortcut to create a new shape (either TAB or Enter), the entire board shifts when the new shape is created. Ctrl+Z does not undo the shift. Product questions Fri, 26 Jun 2026 15:33:30 +0200 Legends Challenge: AI Adoption Workshop https://community.lucid.co/inspiration-5/legends-challenge-ai-adoption-workshop-13640 Sharing my AI Adoption diagram which might be useful for defining on areas that can be helped. You start with the blue corner and continue counter-clockwise, ending with assignment of tasks and tracking their progress weekly.  P.S.: I was trying to add jpeg/jpg attachment here and constantly getting error Inspiration Fri, 26 Jun 2026 15:15:12 +0200 Disable Lucid AI panel from opening automatically https://community.lucid.co/ideas/disable-lucid-ai-panel-from-opening-automatically-13405 I see a bug - everytime I open a scheme I see opened window of Lucid AI. I need to disable that. I don't want to use it! Fri, 26 Jun 2026 14:21:27 +0200 Subscription billing issue https://community.lucid.co/billing-21/subscription-billing-issue-13646 Hi team,My account email is maksym.nazarukha@cleveroad.com.I wanted to purchase a monthly plan and was informed that I would be billed $15. However, I was charged $100 for an annual subscription instead (26.06.2026).Could you please either switch my subscription to the monthly plan or cancel the subscription and issue a refund?Thank you. Billing Fri, 26 Jun 2026 14:07:22 +0200 Show authors on sticky notes https://community.lucid.co/product-questions-3/show-authors-on-sticky-notes-13603 As we all know, some time ago sticky notes authors where introduced to Lucidchart (and Lucidspark, but I’m not a LS user). My first and foremost problem with this is, that it changed the default and learned behavior:before: sticky notes did not have authors after: author names are displayed on sticky notes everywhereIn my company we are using a lot of sticky notes since we are drafting and scribbling all the time with Lucidchart. Also on our production flow charts and architecture diagrams we use a lot of stickies to explain details and sometimes keep track of TODOs (it’s like source-code comments). The author names, especially when wrongly assigned (!), do not add value for us in most cases.Therefore I wished that when introducing such a feature, the default behavior of the application would stay the same.I tried to turn off author names in sticky notes via “View->Show/Hide->Show authors”. It works, AFAIK only on sheet level, and it seems to not be a personal setting for me. However: almost everyday I’m experiencing sticky notes with author names that I deactivated before, I’m also experiencing wrongly assigned author names (in case someone copied a sticky note and changed it), and over all I did not want to mess with all that stuff.This is the first case after 10+ years using Lucidchart that is really annoying for me and my team. In the last two years the overall UX decreased a bit, but at acceptable level. But the sticky notes authors “feature” and how it is treated by Lucid (community feedback seems to be ignored) is not what I’m used to with Lucid.Best regardsAchim Product questions Fri, 26 Jun 2026 13:54:19 +0200 Export Lucidchart document with comments https://community.lucid.co/product-questions-3/export-lucidchart-document-with-comments-5017 Hello Has anyone found a way to export a chart in order to print it with the comments exposed? Thanks in advance. Product questions Thu, 25 Jun 2026 22:31:39 +0200 How can I delete comments? https://community.lucid.co/product-questions-3/how-can-i-delete-comments-800 Hi how can you remove comments? We have diagrams that we have got comments on from internally. Now it is time for the customer to review and add comments. However they can see all our comments as well. Is there a way to hide or delete the comments our internal team have done so our client cannot see them? We have marked them resolved but the client can change Active to resolved and see the comments. Thanks Product questions Thu, 25 Jun 2026 22:21:15 +0200 Reposition default text box around shape in Lucidchart https://community.lucid.co/ideas/reposition-default-text-box-around-shape-in-lucidchart-672 I would like to move the text "Receiving drum 50 m3" from under the object to beside the object. Would you please teach me?   Thank you very much Thu, 25 Jun 2026 21:59:19 +0200 Move shape text box to different location around shape in Lucidchart https://community.lucid.co/ideas/move-shape-text-box-to-different-location-around-shape-in-lucidchart-3128 Looking for a new feature in Lucidchart to move the text field of a shape to a different location.  For example all shapes have the text field at the bottom of the shape but there are times I need to move that text field to the sides or the top of the shape instead.  The work around now is to delete the text in the text field that comes with the shape and use a custom text field instead.  It would be nice to be able to just move the shape's text field to a different arrangement around the shape instead as the shape's text field will always stay with the shape unlike a custom text field where you have to group it together.  I used this feature all the time in Visio but it is missing in Lucid. Thu, 25 Jun 2026 21:49:29 +0200 🔢 Lucid expert tip: Auto-numbering branching paths in process maps https://community.lucid.co/inspiration-5/lucid-expert-tip-auto-numbering-branching-paths-in-process-maps-13190 Numbering a straight line is easy, but what happens when your process splits? This video explores how to use page data and upstream formulas to ensure your step numbers remain accurate even across complex branching paths. For full formula information, please refer to this documentation, and for a similar tutorial on numbering shapes in a more basic path, please view this post: What you’ll learn:How to create a custom data property at the page level to manage global numbering logic. How to write if formulas that count upstream shapes to automatically determine the correct step number. How to handle branches so that parallel steps share or increment the correct subsequent number. How to use conditional formatting to display these dynamic values as professional text badges on your shapes. A note on the UIThis video was produced around 2024. While the Lucid interface has been refreshed since then, the formula logic for upstream counting and the conditional formatting engine remain the standard for building intelligent diagrams.Do your processes have a lot of "if/then" splits? Tell us how you're keeping your complex maps organized in the comments!  Inspiration Thu, 25 Jun 2026 20:18:18 +0200 Conditional Formatting for Summing Jira Dependency Path Totals (Advanced) https://community.lucid.co/inspiration-5/conditional-formatting-for-summing-jira-dependency-path-totals-advanced-7504 https://play.goconsensus.com/s1b586639?autoplay Check out this video to learn how to build a smart conditional formatting rule to apply to Lucid Jira cards (or other card types) that will calculate the total number of cards/issues and points along a path. In the second half of the video, it will show how to do a similar rule - but with a % to completion of the path, based on status of cards. The video goes over how to calculate both total cards/issues in path marked as complete, and total points along path marked as complete. https://play.goconsensus.com/s1b586639?autoplay   Inspiration Thu, 25 Jun 2026 19:59:09 +0200 How do you want to use Mermaid diagram-as-code in Lucidchart? https://community.lucid.co/ideas/how-do-you-want-to-use-mermaid-diagram-as-code-in-lucidchart-13557 Hello Lucid Community members! I’m a product manager for a team working on Mermaid diagram-as-code in Lucidchart. As we build better support for Mermaid in Lucidchart, we want to understand how you use Mermaid in your workflow, where Lucidchart is currently involved in that workflow, and how we can improve so that Lucidchart can be integrated more seamlessly into your workflow. Goals:Understand how and why you use Mermaid diagram-as-code See if/how Lucid is currently used in your work with Mermaid Learn how Lucid could improve your diagram-as-code workflow Collect feedback on what you would ideally be able to do with Mermaid in Lucidchart  Some Discussion Starters  🧜‍♂️ Where is the initial mermaid code coming from? Is it committed to your repository?   Are you using a tool to generate it?🧜‍♂️ Once the mermaid is imported into Lucidchart, what types of things do you hope to be able to do with it?  Add and delete shapes and lines? Change colors and styling? Modify layout?🧜‍♂️ Once the diagram looks the way you want it to in Lucid, what do you want to be able to do with it? Share the diagram with someone else?  Present to someone else? Collaborate with other stakeholders? –  Name their titles. Embed the diagram somewhere else? Export and commit the modified mermaid code back into your repository?🧜‍♂️ Which types of mermaid diagrams would you like to be able to use?flowchart, sequence, class, ERD, state diagram, mindmap, C4 diagram, gantt, requirement diagram, user journey, pie chart, quadrant chart, gitgraph diagram, timeline Are any of these diagrams more commonly used than others?🧜‍♂️ What is the lifespan of the mermaid diagram? How is it being used again after the initial creation and collaboration?Do you refer to it again in the future? Is it used by others, and if so, how? If the diagram isn’t used again, does the mermaid code in the repo get used/referred to in the future? When, why? (examples are welcome)🧜‍♂️ What are the most painful aspects of this workflow? What is the single most painful aspect?🧜‍♂️ What do you wish Lucid would change or improve to make this workflow better for you?Rank your wishlist from most desirable to least desirable. Thu, 25 Jun 2026 18:18:37 +0200 The LeanIX integration for diagrams has stopped working https://community.lucid.co/product-questions-3/the-leanix-integration-for-diagrams-has-stopped-working-13584 Hi,We get the following error when we try to link LeanIX to Lucidchart (was previously working without issue):"{"error":"Unauthorized","details":"Bad client ID or redirect URI"}"Any ideas how to resolve?Thanks Product questions Thu, 25 Jun 2026 18:00:20 +0200 Potential Lucid AI agent autonomy https://community.lucid.co/product-questions-3/potential-lucid-ai-agent-autonomy-13639 I would like to report a behaviour I recently observed while using your Lucid AI, which may warrant further review from a security and user-safety perspective.As a new user of the platform, I generated a flowchart using the AI system. Subsequently, I asked the AI for guidance on how to download the generated file. Instead of providing instructions or directing me to the appropriate interface option, the AI automatically packaged the artefact into a ZIP file and started the download without first asking for confirmation or obtaining my explicit consent.While the file involved was one generated by the system itself and no apparent unauthorised access occurred, I believe this behaviour raises questions regarding user intent verification, autonomous action execution or excessive permission. Specifically, a request for procedural guidance ("how do I download this file?") was interpreted as authorization to perform the action on my behalf.From an AI security perspective, I would appreciate clarification on whether this behavior is expected by design. If so, it may be worth assessing whether additional confirmation mechanisms should be introduced before the system performs consequential actions, particularly in environments where broader permissions or access to user data may exist.I am not claiming this is a security vulnerability; however, I believe it may represent a potential agent autonomy or user-consent concern that deserves further evaluation. Product questions Thu, 25 Jun 2026 13:56:58 +0200 Unable to disconnect "Lucid Cards for Smartsheet" integration https://community.lucid.co/admin-questions-2/unable-to-disconnect-lucid-cards-for-smartsheet-integration-13611 Since Lucid Cards for Smartsheet is being deprecated, we tried to turn on the new integration in Marketplace and disable the old one. Even though I’m an Admin, I don’t seem to be able to disconnect the old one as the option is grayed out:  Also, on the new one, my only options are “Connect for me” or “Connect for my team”, but I’d like to enable it for everyone on our account. Is this possible?  Admin questions Thu, 25 Jun 2026 12:39:50 +0200 Expand Lucid AI capacity and limits for complex diagram generation https://community.lucid.co/ideas/expand-lucid-ai-capacity-and-limits-for-complex-diagram-generation-13508 i have been using Lucid AI to create simple class diagrams from CSV structured data. said data is structured as:Index,SourceSystem,Direction,Data,TargetSystemID01,FI,Inbound,SomeKindaDATA,BRIDGEID02,FI,Inbound,OtherKindaDATA,PATE …The result would be: the above data source has 293 rows, pasted into the canvas as a CSV data sourceit is processing 10 rows at a time. The prompt is as follows:you are an expert in infrastructure diagramming using simple class diagramming techniquesyou will be creating a systems diagram with relationshipsit will be structure like a mind map with XXXX in the middle, and outlying systems as leaf nodesyou will use the following CSV data source table on the lucid canvas pasted into the lucidchart documenthas the following column meanings: Index - unique relationship id SourceSystem - is a system Direction - is the direction of the relationship: - Inbound = TargetSystem is from end, and SourceSystem is the to end of the relationship - Outbound = SourceSystem is from end, and TargetSystem is the to of end the relationship Data - is the transactional data on the relationship sent from between TargetSystem and SourceSystem TargetSystem - is a systemcreate a basic system model using boxes for systems and lines for relationshipscolorize each system based on: - SourceSystem = DARK GREEN line - TargetSystem = DARK BLUE lineuse a small diamond arrowhead for the FROM end of the relationshipuse a closed arrowhead for the TO end of the relationshipMake the layout to be export friendly to reduce crossing linesMake all lines where the FROM system is the SourceSystem color MAGENTAMake all lines where the FROM system is the TargetSystem color GREENeach iteration is initated:>draw all systems and interconnecting relationships from RelationshipID equals ID01 through ID10this worked until ID40 then it began to errorQQ: are there any recommendations to get this to work?Thanks Thu, 25 Jun 2026 12:36:36 +0200 Update to the Lucid MCP server: Document Editing & UML Sequence Generation ⭐️ https://community.lucid.co/product-questions-3/update-to-the-lucid-mcp-server-document-editing-uml-sequence-generation-13145 The Lucid MCP Server just got a massive upgrade with the addition of Document Editing and UML Sequence Generation. Now, your AI assistant can act as a true collaborative editor in your source of truth. Edit DocumentsEditing your documents through the MCP upgrades the MCP’s capabilities to go from creating a snapshot to maintaining a living documentation. With this new feature, your LLM can now add, update, or remove shapes within any Lucid document. Use Case: Real-Time Sync Stop pausing your meetings to move update documents.The Scenario: You reserve updates from your team that three workstreams were just completed.  The Prompt: "In my Q3 Roadmap in Lucid, update the color 'for 'Mobile Auth' and 'API Sync' to green, and add a new sticky note that says 'Deployment Complete'." The Result: Your board is updated instantly, allowing you to easily maintain your source of truth.  UML Sequence DiagrammingTechnical documentation just got a speed boost. By utilizing PlantUML-style logic, you can describe service interactions in plain language and have the MCP generate a styled, customizable UML sequence diagram. Use Case: Rapid Backend Architecture DesignThe Scenario: You’re in Claude Code or ChatGPT, outlining a new multi-factor authentication flow. The Action: Describe the participants (User, Gateway, Auth Service) and the logic. The Prompt: "Generate a UML sequence diagram for this MFA flow in Lucid." The Result: You skip the manual alignment and styling entirely, moving from abstract logic to a shareable visual source of truth in seconds.Additional ResourcesIntegrate Lucid with AI tools using the Lucid MCP server  Product questions Thu, 25 Jun 2026 12:30:26 +0200 Unable to adjust swimlane height https://community.lucid.co/product-questions-3/unable-to-adjust-swimlane-height-13614 I am collaborating on a LucidChart and need to increase the height of a swim lane (1 out of 6) because it is getting too crowded with all the flowchart symbols. I followed the instructions to find the Assisted Layout toggle but it is not appearing. I have not selected anything else in the swim lane (apparently a common mistake) and I have only selected the outer line of the “pool”. What else could be issue? Product questions Thu, 25 Jun 2026 12:27:39 +0200 Make your own Capacity Calculator! - Lucid Recipe https://community.lucid.co/inspiration-5/make-your-own-capacity-calculator-lucid-recipe-10404 I recently had a conversation with someone who said they had seen me build an agile calculator as a part of the Lucid Formula training and was frustrated because they thought it was really cool but felt I went too fast and relied on the previous videos too much. This step by step guide will hopefully rectify that and help you build your own capacity calculator in Lucid. You can imagine this as a “Lucid Recipe”, so let’ start cooking! I created this practice board with the same instructions you are welcome to follow along on, it has the same instructions but is in a Lucid document, when you click the link above it will automatically make a new copy for you of the practice board. Capacity CalculatorTime to build: 30 minutes (for a beginner) What you’ll need:A Lucid Licenses (this will work best with a Lucid enterprise license where you have access to both Lucidchart and Lucidspark) but you can do it with a free lucidchart license, it just requires some substitutions. Inside of Lucid you’ll need:  Lucid Cards (connected with your favorite card integration, you might use Jira or ADO, I’m going to be using Airfocus for this guide)  A Container Shape A Dynamic Shape  A Regular Rectangle Shape  I also recommend this Lucid Formula trainingPart 1 - Set up your container: This is where I see the most hangup in building a containment calculator. In Lucid we have thousands and thousands of shapes, however only container shapes can do containment formulas. In Lucidchart any shape in the left hand container panel will be able to use a container formula. For this guide I will be using the “Rectangle Container” found in the container panel.   Once you have your container of choice go to the far right side of the canvas and click on the contextual data panel (the icon is the top right near the share button)   Below the shape name (Rectangle container) you’ll see the words “Layout” and “Data”, select data.      Select “New Data Field”, then name the field “Total Points” (you can name this something else but the guide will use the names I call out here) In the field below “Total Points” we will add our first formula! Add this formula: =sum(contained.$estimate) Evaluating this formula: = - This tells the field that it is going to be a formula Sum () - Just like Excel this formula sums all the items inside the parentheses Contained.$estimate - This tells the container to search the shapes inside of its borders and bring back everything that has an “Estimate” Field.  Now we can add a Lucid card to the container, add a number the “Estimate” field on the card and if we go back to the “Total Points” field in the container we should see the number from the card in the container. If we add some more cards with numbers we should see this number summed in the container field. There you go, that’s the hard part!  Part 2 - Adding a counter Now that we have the data in the container all we have to do is make it a little bit more visible. Start by taking a text box from your left hand panel and make sure that all four corners are inside the container we made in part 1.  On the face off the card add the following formula, you must add the curly brackets at the beginning and end of the formula for this to work: {{=containedby.”Total Points”}}Evaluating this formula: {{ }} - These curly brackets allow us to add formula results in text areas on the canvas= - Once again this tells Lucid you want to create a formulacontainedby.”Total Points” - this tells the text box you are putting this into to search for any containers it might be inside of and then if that container has a field called “Total Points” then it should return that to the face of the text box.  There you go! Now you have a container that sums all the estimates you add to it and you can see that number go up without going to the contextual panel, but what if you want to add a pie chart or line bar? Part 3 - Adding dynamic shapes (Pie chart) Go to the bottom left hand corner in Lucidchart and select “More shapes” from the library on the left, find the “Dynamic shapes” library and make sure it is checked. You can then exit the modal and start building Select the dynamic shape you would like to use, I’ll be using a pie chart but you are welcome to use the bar or pill shapes, the process will be the same. Add it to the container and make sure it is completely inside the container shape. Go into the contextual panel like we did in Part 1 and make sure you are in the data section. You should see fields there already for “Max”, “Value”, and Min”. In the value field add the following formula (it should look familiar): =containedby.”Total Points” This will mean the sum of all the estimates on the cards will now be the moving field, as you add more cards you should see the bar move up. As you take cards out of the box the bar should move down. Note: Value is the shifting variable in this shape and the thing you want to change, you can think of it at the numerator.Max: is the denominator, if the value is higher the max the shape will be completely full. So you will want to set your Max to something big enough that the value will be less then it (example, if my teams velocity is 50 then I will want to set my “Max” field to 50. In the next step we will add an input box for this field)Part 4 - Adding an Input Box We are almost there! While your calculator should be working this last step should make it easier for you to change the denominator field without having to go into the contextual panel. Add a regular rectangle shape to the container, make sure the entire shape is inside the container from Part 1. The formula will not work if it is not.  Go to the contextual data panel, add a new data field, call it “Capacity Input” (or whatever you’d like to call it) and add this formula in the space below the name: =this*1   Evaluating this formula: = - Tells Lucid this is a formula This - Tells Lucid to take whatever is written on the face of this shape and put it in this field (Capacity Input). *1 - This multiplies the answer by 1, it’s a simple trick to ensure that Lucid knows the answer is a number. Add a number to the rectangle you’ve made into your Capacity Input  Go to the container and add a new field call it “Total Capacity” and add the following formula: =CONTAINED."Capacity Input"   Go to your dynamic shape from step 4 (In my case a donut chart) and add the following field the Max Value: =CONTAINEDBY."Total Capacity"And there you have it! Your capacity calculator with an input box is complete, you can format it and additional changes to further customize it. Additionally you could add filters to break down how much each team member has taken on in addition to the total sum!   Inspiration Thu, 25 Jun 2026 08:15:58 +0200 Dark Mode https://community.lucid.co/ideas/dark-mode-8960 It’s as bright as the morning sun and my eyes can’t handle it! Please add dark mode for all the Google AI reasons below (I ask AI what is dark mode :) Dark mode is a feature that changes the color scheme of a device or application from light to dark, with the goal of reducing eye strain, saving battery life, and making it easier to use in low light: Aesthetically pleasing: Some people find dark mode more aesthetically pleasing. Reduces eye strain: Dark mode reduces the contrast between the screen and the environment, which can help with eye strain.  Conserves battery life: Dark mode can help save battery life on devices with OLED or AMOLED screens, since black pixels can be turned off completely.  Easier to use in low light: Dark mode can make it easier to use a device in low-light environments.  Improved accessibility: Dark mode can improve visibility for people with low vision or who are sensitive to bright light. Dark mode is available on many smartphones, including iPhones and iPads. You can also enable dark mode on websites and in browsers, such as Chrome. Dark mode was originally the norm, before light mode became more common. When personal computers were first available, monochrome monitors were the only option, and the phosphorus used in the monitors appeared dark on the screen Thu, 25 Jun 2026 00:50:32 +0200 Difficulty iterating on process diagram with Lucid AI https://community.lucid.co/product-questions-3/difficulty-iterating-on-process-diagram-with-lucid-ai-13610 I was following the Quick Guide to Collaborative AI in Lucid and using the practice diagram at step Activity | Generate a diagram. It never updates for me (and also have the same frustrations as above) although it says it updated the diagram, even going through the thought process of what it changed. At first I thought I was doing it wrong, which is why I did the training but even in the training it does not work like your video. Product questions Wed, 24 Jun 2026 20:48:26 +0200 A dedicated Admin only group for Lucid Admins! 🎉 https://community.lucid.co/community-news-and-announcements-9/a-dedicated-admin-only-group-for-lucid-admins-13621 Hi everyone!Exciting news, we have just launched a dedicated space for Lucid admins! This group is for the people who look after Lucid in their organisations and want a simple way to stay close to best practices, get practical guidance, and connect with our Customer Success at Scale team as well as other admins.You can expect things like helpful tips on setup and configuration, guidance on AI and new features, and examples from other admins on how they are using Lucid across their organisations.The aim is to make it easier to get value from Lucid and support you in managing it across your teams as it grows.You can join the group here and say hello in the welcome post from our CSS team!Cheers Community news and announcements Wed, 24 Jun 2026 17:47:40 +0200 Lucid Connect Event Details! https://community.lucid.co/lucid-admin-group-36/lucid-connect-event-details-13636 Hey everyone! On July 23rd from 4:30–5:30 PM EST, we are hosting a live webinar, Lucid Connect: Ideation to Action with Lucid's AI, and we highly encourage you to invite your teams. This streamlined session features a 5-minute executive keynote, an impactful live training on our latest AI features, and a live Q&A to answer your users' burning questions. Extending this invite to your organization is an easy way to drive user adoption and maximize your software ROI without any heavy lifting on your part. Drop a comment below if you need the registration link or promotional details to share internally! Lucid Admin Group Wed, 24 Jun 2026 16:00:31 +0200 MCP lucid_create_diagram_from_specification tool size issue https://community.lucid.co/developer-community-6/mcp-lucid-create-diagram-from-specification-tool-size-issue-13501 Error POSTing to endpoint (HTTP 400): Request body too large (max 53KB). JSON-RPC error code: -32602. Developer Community Wed, 24 Jun 2026 00:07:20 +0200 Engage students with fun discussions: Cat chats & Doggo Dialogues https://community.lucid.co/lucid-for-education-higher-ed-30/engage-students-with-fun-discussions-cat-chats-doggo-dialogues-13540 We all know class discussions are a powerful vehicle for student learning.  Class discussions turn passive listening into active learning and challenges their thinking by exposing them to diverse perspectives that deepen their overall understanding. However it is often hard to get ALL students actively engaged in a class discussion and often students are bored of doing the same type of discussion every time. Mix it up and have some fun with our new “Cat Chats” and “Doggo Dialogues” templates.  Start by opening the template: Cat Chats or Doggo Dialogues Add your discussion question or prompt to the board and customize as needed Share out with your students using Canvas or a collaborative share-link Students enter the board and start by using a sticky note to add their initial response to the board.   Then, they read through each other’s sticky notes and drag out the cat chats or doggo dialogues to respond to their classmates thinking.Last, but not least there is so much more fun to be had.  Create your own fun discussion boards and share them with the community below!  I’ve got some Lucid swag for my favorite ;)   How to make a fun discussion shapes.1.Look through and drag funny images onto the canvas 2.Drag out the speech bubble shape and update to “auto” font size 3.Highlight both items, right-click and “group” them together 4.Drag out a “custom shape bank,” add a title and add your new shape  Lucid for Education Higher Ed Tue, 23 Jun 2026 23:53:41 +0200 Jira card content missing https://community.lucid.co/product-questions-3/jira-card-content-missing-13582 I tried to convert some Lucidspark notes to Jira work items and they have been spinning their waiting wheel for hours now and the items have not appeared on my Jira backlog. How do I reverse this and get my notes back?   Product questions Tue, 23 Jun 2026 22:40:39 +0200 How can I create a diagram with flow of data? https://community.lucid.co/product-questions-3/how-can-i-create-a-diagram-with-flow-of-data-8533  diagram of financial management system that illustrates the flow of data and info. Security features use lucid diagram to represent the workflow of the system. Product questions Tue, 23 Jun 2026 20:28:13 +0200 Add height and width to swimlane contextual panel https://community.lucid.co/ideas/add-height-and-width-to-swimlane-contextual-panel-8846 STORY:As a Lucid Chart user, I need both height and width options added to the Swimlane Contextual Panel so that I can set the height and width of all lanes in the pool at once. ACCEPTANCE CRITERIA:In the Lucid Chart Swimlane Contextual Panel:Add “Height” and “Width” fields under Layout > Advanced Options, . Position both fields side-by-side,  between “Lanes” and “Orientation”. Allow users to input values corresponding to File > Settings > Document Settings > Canvas and Page > Units. Include control to increase/decrease values with mouse-click. Include “Fix Aspect Ratio” check box that when selected will cause the lane to dynamically adjust height when width is adjusted or width when height is adjusted.  Tue, 23 Jun 2026 19:59:39 +0200 VS Code extension https://community.lucid.co/ideas/vs-code-extension-146 Hey Lucid Team!I and many of my coworkers and fellows across the internets would love to see a VS Code extension for Lucidchart. We all have licenses for Lucidchart but we want to maintain our diagrams within the codebase right inside VS Code. Right now we are using .drawio files to do this simply because there are some great drawio extensions out there. Can you help us out?ThanksBruce Denham Tue, 23 Jun 2026 19:48:01 +0200 🚀 Introducing the Lucid Model Context Protocol (MCP) server https://community.lucid.co/community-news-and-announcements-9/introducing-the-lucid-model-context-protocol-mcp-server-12230  We are thrilled to announce a major step forward in connecting Lucid to your AI-powered workflows: a Model Context Protocol (MCP) server!This server is the bridge that allows AI tools you’re already using, like Claude and ChatGPT, to seamlessly interact with your Lucid documents and data. For the many users who have requested this functionality, this means greater leverage and less manual work as AI clients become the home base for your work. What is the Lucid MCP server?The MCP is a structured protocol - think of it as an API specifically designed for large language models (LLMs) and AI clients. An MCP server provides structured information they need to understand which actions are possible on the Lucid platform and how to execute them on your behalf.Overview of MCP with ChatGPT exampleThis capability is a critical part of enhancing intelligent capabilities in Lucid, reducing tedium, and allowing your AI tools to understand and interact with your visual workspaces. What can the Lucid MCP server do?No more hunting through separate applications to find everything you need - let AI do the work. After connecting your AI tool of choice to Lucid through the server, you can simply ask the AI agent to find and retrieve your Lucid documents.  Example solution storyPriya, a Director of Process Excellence, is drafting a crucial AI project proposal. She needs key data points from a high-level architecture diagram her team created in Lucid.The ask: Priya poses a query to her AI client (like Claude) asking for context from the architecture board and a summary of the associated risk analysis. The connection: The AI client uses the new Lucid MCP server to interpret the request, search through her documents, and retrieve the correct Lucidchart board. The result: The AI writes a clean summary of the required information, complete with a direct link back to the source document.Priya confirms the data and moves on, securing approval for her project in minutes instead of hours. The MCP server empowered her AI agent to search and surface information, keeping her focused on strategic work, not document retrieval. More functionality will be available soon, so stay tuned!Recap: why does the Lucid MCP server matter for my team? The MCP server enables you to:Search effortlessly: Find specific Lucidchart diagrams or Lucidspark boards using natural language queries right inside your AI tool. Get instant summaries: Request summaries and key takeaways from complex documents without ever leaving your AI tool. The Lucid MCP server is available now - November 18th, 2025. Lucid account admins can enable access for their entire account in the Admin Panel. To learn more about this set-up and how the Lucid MCP Server works, check out our Integrate Lucid with AI tools using the Lucid MCP Server article from the Lucid Help Center. Questions about connecting Lucid to your specific AI workflows? Drop a comment below or post your question in the community. Or, share your feedback with us here!    Community news and announcements Tue, 23 Jun 2026 19:46:03 +0200 Version compare for cloud accelerator https://community.lucid.co/inspiration-5/version-compare-for-cloud-accelerator-13633  We’ve heard to your feedback and today we’re releasing one of the most requested features for the Cloud Accelerator, Version Compare! You can now see exactly what changed in your cloud environment since the last saved state. What's newAfter a sync completes, Version Compare overlays your current cloud model against its previous state and highlights every resource that was added, removed, or edited. You get the full picture without any manual cross-referencing.  How to use itOpen your cloud document and select Compare with Previous Version from the data management panel. The canvas switches into comparison mode, where color-coded highlighting shows what changed at a glance: resources added since the last save, resources removed, and resources still present but with configuration or metadata changes.Click any highlighted resource to open the contextual panel on the right. If fields changed, it shows a side-by-side breakdown of what they were and what they are now. Why it mattersFor compliance and audit teams, this replaces a manual, error-prone process with a visual record you can share directly from the diagram. Infrastructure that changed between audit periods shows up automatically and you can verify relevant infrastructure hasn’t fallen out of compliance.For cloud architects and DevOps leads, drift surfaces the moment you sync. A modified security group, a changed S3 bucket config: you see it without digging through the console.Try it out and share your feedback in this thread! Inspiration Tue, 23 Jun 2026 19:28:40 +0200 Hide page tab in a Lucidchart document https://community.lucid.co/ideas/hide-page-tab-in-a-lucidchart-document-1092 I have a page within a document that I would like to hide.  I likely won't include it in the final document but I don't want to delete it justo in case. Tue, 23 Jun 2026 19:17:23 +0200 Blank document is slow to load https://community.lucid.co/product-questions-3/blank-document-is-slow-to-load-13601 Lucidchart is getting so slow even with a new blank diagram. It has become unusable.I used to spend 2 hours a day on Lucidchart. Now I can’t even edit my current diagrams.  Product questions Tue, 23 Jun 2026 18:24:59 +0200 Lucid AI unable to edit sequence diagram after initial generation https://community.lucid.co/ideas/lucid-ai-unable-to-edit-sequence-diagram-after-initial-generation-13475 Hi not sure if this is a bugBut when generating a sequence diagram I notice after creating the initial query if creates fine but when it suggests updates (eg add error handling etc) or I ask it to udpate anything the AI is not able to update its own work. Can this be addressed as it makes complex diagrams easier to do manually.  Tue, 23 Jun 2026 18:17:18 +0200 How can I track which collaborator have made changes to my document? https://community.lucid.co/ideas/how-can-i-track-which-collaborator-have-made-changes-to-my-document-5257 Is there a way to track who has created or changed a specific shape or sticky note beyond color coding? Tue, 23 Jun 2026 18:10:36 +0200 Export frame without empty space https://community.lucid.co/product-questions-3/export-frame-without-empty-space-13604 Hey,I created Lucidspark Board with different frames. I would like to export one frame to print this frame.But no matter which method I use, I either end up with the frame in the export, or I get a colored background (which doesn't exist on my frame and which I don't want).Here is my frameI tested Export Frame → PDF This ist the Result: I tried to just mark specific elements But this was the result:​​​​​​​A lot of empty space on the left sideOr I tried to export the selected elements to a PDF and this happened → grey background I want to have an easy possibility to print my frames without a frame box or with a colored backround, which is not existing.​​​​​​​What do I have to do? Product questions Tue, 23 Jun 2026 18:02:49 +0200 Streamline your development with Lucid MCP connector for VS Code Copilot  https://community.lucid.co/community-news-and-announcements-9/streamline-your-development-with-lucid-mcp-connector-for-vs-code-copilot-13631 We are thrilled to announce that we have officially launched the Lucid connector for VS Code! By bringing Lucid’s visual power directly into VS Code , you can create diagrams, search, summarize, and edit documents without ever leaving your interface.Key capabilities Retrieve documents at AI speed: Locate all documents related to a given topic or keyword.  Quickly generate diagrams: Generate flowcharts, sequence diagrams, or org charts from your AI conversations. Deploy edits to documents: Add, update, or remove shapes from your documents through simple chat commands. Generate document summaries: Ask questions about your existing Lucid documents to get instant summaries or action items. Effortlessly share with stakeholders: Generate view-only links or invite collaborators to your document directly from your interface.Use Case: The Sprint Reality CheckThe Lucid connector easily integrates into your workflows to simplify your work. For instance, imagine you’re reviewing a complex pull request and trying to remember how the legacy authentication service actually talks to the new API. Instead of hunting through a cluttered workspace to find the right flowchart, you can simply ask:"Find the 'System Architecture 2026' document in Lucid and summarize the data flow between the auth service and the database."The LLM will scan your Lucid documents and provide a concise summary of the logic. If you realize the architecture needs to change based on your new code, you can even prompt:"Update the 'System Architecture' document based on this code.”Just like that, your documentation stays as agile as your code.This integration transforms your diagrams from static assets into a foundational, interactive layer of your AI-driven development workflow.For more information and set up instructions, check out this Help Center article.Summarize a document in VS Code  Community news and announcements Tue, 23 Jun 2026 17:10:47 +0200 What is the exact usage limit for Lucid AI? https://community.lucid.co/product-questions-3/what-is-the-exact-usage-limit-for-lucid-ai-13592 Hi,I was trying to visualize an org chart with Lucid AI to see if it could help me to get the job done faster and more efficiently. However, after about the 4th iteration, the AI suddenly stopped working and displayed the following message: Does anyone know, how high/low that limit is exactly (in steps/tokens/whatever)? Does it differ between free and paid plans? Thanks for any answers you may able to provide!M Product questions Tue, 23 Jun 2026 15:03:31 +0200 Disable AI on individual account https://community.lucid.co/product-questions-3/disable-ai-on-individual-account-13529 Hi,Is there any way of totally disabling AI for my account? I don’t want to use it at all, and it’s proved invasive if not annoying, so far.Thanks in advance,Paul. Product questions Tue, 23 Jun 2026 13:52:59 +0200 Bug: diamond decision shape lines show incorrect words https://community.lucid.co/product-questions-3/bug-diamond-decision-shape-lines-show-incorrect-words-12672 I noticed this morning that the text on lines coming out of diamonds appears to be bugged. Traditionally, the first line to be pulled is yes, the second is no, and any additional lines come out as option. This morning, if I use the Alt and directional arrow shortcut, the first line is yes. If I pull a second line out of the diamond with my mouse, it defaults to option instead of no. If I reselect the diamond and use the alt and directional arrow shortcut again, the second arrow is no like usual. If I pull the first line out with my mouse, it comes out no, and any additional lines pulled out with the mouse are option. Selecting the diamond and using the alt shortcut after a no line has been pulled out results in a second no line. Please advise Product questions Mon, 22 Jun 2026 23:20:42 +0200 Download comments and notes https://community.lucid.co/ideas/download-comments-and-notes-1897 Hey - How can I download my chart including comments and notes? - Which solutions are available?   Mon, 22 Jun 2026 23:11:17 +0200 Add comment timestamps to comment threads https://community.lucid.co/ideas/add-comment-timestamps-to-comment-threads-7326 When viewing the “Comments & Tasks” pane, comments have timestamps: However, when viewing a thread of comments, those timestamps do not appear: It would be great if timestamps showed in both places! Mon, 22 Jun 2026 23:03:46 +0200 Export comments https://community.lucid.co/ideas/export-comments-9173 Is there a way to export comments exclusively from a tab? I have quite a lot in the entire document. Curious to know if we can export any of them selectively. Mon, 22 Jun 2026 22:51:58 +0200 Importing Lucid comments into Azure Dev Ops https://community.lucid.co/product-questions-3/importing-lucid-comments-into-azure-dev-ops-10704 Hello,I am using Lucid Collab for a project and have successfully imported the ADO tasks into LUCID Colab. I also have several Lucid Cards and Sticky notes that need to be imported back into ADO. While importing into ADO, I wanted to bring in the comments and replies from the cards into the ADO comment section. Is this possible? Product questions Mon, 22 Jun 2026 22:44:59 +0200 Can I copy or export comments? https://community.lucid.co/product-questions-3/can-i-copy-or-export-comments-6051 I need to copy the discussion my team had in comments into our ticketing system. I can’t seem to select and copy the comments. How can I do this? Product questions Mon, 22 Jun 2026 22:33:04 +0200 Current Events Ice Breaker: World Cup Bracket and World Map https://community.lucid.co/lucid-for-education-higher-ed-30/current-events-ice-breaker-world-cup-bracket-and-world-map-13594 Hey All!  I finally got around to making this World Cup ice breaker activity.  I am teaching during the summer and I want to start each lesson with a quick current events ice breaker activity tracking the world cup.  I also added a world map so that the students could connect the countries to where they are in the world.  This took a LONG time to make haha, so apologies if there are any errors . Is anyone else doing anything for the World Cup?  I would love any ideas or templates that you are willing to share :)You can get my template here! Here is the Map I started with my son- he is obsessed with soccer and can’t wait to work on it after each game. Here is the group round brackets I made.  I liked including the flags to make it more fun! Here is a look at the bracket after the group rounds.  Lucid for Education Higher Ed Mon, 22 Jun 2026 17:48:13 +0200 New MCP tools: Streamlined organization, comment threads, and product feedback https://community.lucid.co/community-news-and-announcements-9/new-mcp-tools-streamlined-organization-comment-threads-and-product-feedback-13624 We are excited to announce more tools and capabilities to Lucid's MCP server. With these new additions, you can now manage your folder structures, document organization, comments, and sending product feedback completely through natural language commands in your connected AI tools. What’s NewDocument & folder organizationOrganize your Lucid workspace with the assistance of AI clients. With these new capabilities, you can now move, create, and rename folders completely through AI conversation, as well as move and rename documents to ensure your files are in the right location. Example prompt: “In Lucid, create a new folder called 'Q3 Architecture', then find my 'API Flowchart' document, rename it to 'V2 API Flowchart', and move it into that new folder.” Streamlined collaboration & comment managementKeep the project moving without leaving your IDE or chat client. You can instantly pull comment threads or reply to existing threads directly through the MCP interface.Example prompt: “Pull the active comment threads from my Product Strategy board in Lucid,” or “Respond to Jill's comment on the flowchart saying the updated schema is ready for review.” Send feedback on the MCP serverNotice a capability or shortcut you wish you had while working with Lucid’s MCP server? You can now send feature requests straight to the Lucid MCP team through your AI chat!.Example prompt: “Submit feedback to the Lucid team requesting a dynamic table generation feature for the MCP server.” Learn moreTo see a full breakdown of our available tools and instructions on how to connect to the Lucid MCP Server, visit this Integrate Lucid with AI tools using the Lucid MCP server article.  Community news and announcements Mon, 22 Jun 2026 17:44:46 +0200 🔢 Lucid expert tip: Auto-numbering steps in a process diagram https://community.lucid.co/inspiration-5/lucid-expert-tip-auto-numbering-steps-in-a-process-diagram-13189 Forget manually re-numbering your flowchart every time a step changes. This video walks through two clever ways to use conditional formatting and formulas to ensure your steps stay in perfect sequence automatically. For full formula information, please refer to this documentation. What you’ll learn:How to use a formula-only approach to count preceding shapes and generate a sequence. How to combine custom shape data properties with conditional formatting for a more tailored numbering system. How to set up dynamic text badges that update in real-time as you add or remove shapes from the canvas. How to ensure your numbering remains consistent across complex, multi-path process maps. A note on the UIThis video was produced around 2024. While the Lucid interface has been refreshed since then, the formula logic and the conditional formatting engine used to drive this auto-numbering remain fully operational.How much time do you spend keeping your diagrams organized? Let us know if these auto-numbering tricks help you speed up your mapping!  Inspiration Mon, 22 Jun 2026 17:15:29 +0200 Unpublish shared link in Lucid https://community.lucid.co/product-questions-3/unpublish-shared-link-in-lucid-13606 After sharing multiple documents with a client by sharing a pdf image file, is there a way to deactivate those url’s? I may have sent a whole businesses process maps to the wrong client. Product questions Mon, 22 Jun 2026 13:30:40 +0200 Integrate third-party automation scripts https://community.lucid.co/developer-community-6/integrate-third-party-automation-scripts-12770 Hi everyone,I’ve been experimenting with some external automation tools for android to speed up workflows in lucid, and I ran into an issue I’m hoping someone here has experience with. I was specifically looking at a tool called delta executor for android, which is supposed to automate certain tasks and interactions within apps.The problem is that when I try to use it with lucid documents or boards, some actions don’t execute consistently, sometimes triggers fail, or certain elements aren’t recognized correctly. I’m wondering if this is due to recent updates in lucid’s api, mobile app restrictions, or if it’s related to how the tool interacts with Android accessibility features.Has anyone else tried integrating external automation tools like this with lucid? Are there best practices or workarounds to make these scripts run more reliably without running into permission or execution errors?I’d love to hear any insights — especially from those who have tested automation scripts in mobile workflows. Developer Community Mon, 22 Jun 2026 13:11:47 +0200 Incorporate additional shape libraries into AI engine https://community.lucid.co/ideas/incorporate-additional-shape-libraries-into-ai-engine-13616 While trying to generate process maps using Lucid AI, I quickly noticed that you are not able to use the BPMN 2.0 shape library. It would be great, since our team’s governance requires us to use these shapes, to be able to have the AI engine generate diagrams using these shapes when necessary. Mon, 22 Jun 2026 12:31:18 +0200 Allow custom attributes to be embedded in documents as auto-text https://community.lucid.co/ideas/allow-custom-attributes-to-be-embedded-in-documents-as-auto-text-13623 I would like to be able to use the custom document attributes we create as auto-fill text in the same way that the author name / document name / etc. can be inserted from the file > insert menu. Mon, 22 Jun 2026 12:18:52 +0200 Using Lucid for simple engineering diagrams https://community.lucid.co/product-questions-3/using-lucid-for-simple-engineering-diagrams-13620 Hi, I build electromechanical systems for HVAC. I do not need to use CAD as it is overkill for what I am looking to accomplish. I purchased Lucid as it was explained to me as a MAC equivalent to Visio. I’m having issues importing imaged representations of the devices and challenges creating representations  of terminal strips, simplistic wiring diagrams as the features lock to a grid system. Any help would be appreciated.  Thanks!! Product questions Mon, 22 Jun 2026 09:33:20 +0200 Notes for each user account https://community.lucid.co/ideas/notes-for-each-user-account-13619 I would like to be able to store comments/notes in a multiline text field on each user record in the User Administration screen.   Based on Usage data, we often contact users to see if we can convert them to read only or remove their accounts if not active.  If a user wishes to retain their account it would be good to have the comments right in Lucid in the Admin screen so we don’t have to track it offline in spreadsheets. Fri, 19 Jun 2026 17:20:50 +0200 📊 Lucid expert tip: Building dynamic progress trackers for Jira cards https://community.lucid.co/inspiration-5/lucid-expert-tip-building-dynamic-progress-trackers-for-jira-cards-13188 Want to see exactly how your sprint is progressing at a glance? This walkthrough shows you how to use semantic fields and formulas to turn a group of Jira cards into a live, visual status bar.What you’ll learn:How to use semantic fields in Lucid formulas to automatically detect and pull card statuses. For full formula information, please refer to this documentation.  How to write countif  formulas to calculate the exact number of cards in "To Do," "In Progress," or "Done" states. How to group shapes to aggregate data and calculate progress totals at the parent level. How to use stacked dynamic bar shapes and interpolated text to create a professional, live-updating progress dashboard. A note on the UIThis video was produced around 2024. While the Lucid interface has seen some visual updates since then, the formula logic for tracking Jira statuses and the functionality of dynamic shapes remain fully operational.How are you visualizing your team's velocity? Tell us how you're using dynamic trackers to manage your workflows below!  Inspiration Fri, 19 Jun 2026 17:15:14 +0200 Generating process maps from narrative text descriptions https://community.lucid.co/inspiration-5/generating-process-maps-from-narrative-text-descriptions-13612 I recently conducted an experiment as part of writing an article about AI-assisted process mapping and thought I’d post the results here.I’ve been investigating using AI to turn narrative text into process maps and many of the roads I’ve followed have led to Lucidchart!I decided to try narrative-to-map three different ways:Claude to Lucidchart via the MCP connection Lucidchart AI without the Process Agent Lucidchart with the Process AgentHere’s the narrative description of an HR recruiting process.This is the prompt I used in each case:You're a business analyst with particular skill at capturing knowledge about and then mapping business processes. Please create a flowchart in Lucidchart for the process described in the attached PDF.Note that I only included “in Lucidchart” when I was working in Claude; clearly that wasn’t necessary when I was in the Lucidchart app!Case 1: Claude using Lucidchart MCP connectionClaude used the MCP to create this diagram. It’s an OK start but has several issues including 1) there are no arrowheads on the connector lines to show flow direction, and 2) the “No” path is missing from the decision diamond. (Actually, it’s not 100% missing: the word “No” is buried in the End shape for some reason, but there isn’t a connector line.)When I pointed out those shortcomings, Claude created this version of the diagram. There are still no arrowheads, but the No path is present and correct.NOTE: I manually increased the font size on each shape to improve readability for a screenshot; everything else is as Claude created it.Case 2: Lucidchart AI without the Process AgentThe results using Lucidchart’s built-in AI capabilities were much more impressive. There’s an additional decision point, which is valid, and there are arrowheads to show direction.Minor quibble: I asked for a flowchart and Lucidchart produced a swimlane diagram. This isn’t wrong – the latter is a superset of the former – but each format has a place and I would have liked to see a flowchart version.Less minor quibble: The step just before the end of the flow is clearly labelled “subprocess” yet Lucidchart used the Process shape and not the Subprocess shape. I suspect that’s because the appropriate shape in the library carries the official designation of “Predefined Process.” In the process mapping world, “Subprocess” is such a common synonym for predefined process that I would suggest adding that knowledge to the AI drawing agent.Note: I made minor changes to the layout, principally to reduce the overall width for screenshots.Final point: As a process analyst, I would rearrange a few areas of the map and would add a separate swimlane for “Candidate” to contain the “Candidate accepts offer?” decision. However, this is a solid B+/A- result.Case 3: Lucidchart AI with the Process AgentThe Process Agent also created a swimlane diagram. Interestingly, it’s different from the one created without using the agent. I suspect part of that is the non-deterministic nature of LLMs and AI agents but I’m sure it also relates to differences in the models used for each.Observations: the lane assignments for some tasks are different from Case 2; there is only one decision, not two; The Yes/No outcomes don’t use the Lucidchart color and line type conventions.Other than that, I really like the recently added feature in the Process Agent that creates a Context frame (upper left), and both short (upper left) and long (right) process summary panels. Bonus points for adding a shape key!SummaryBased on my experience so far, I’ll stick to working inside Lucidchart rather than starting with Claude or Copilot when I want to create process maps. If you your experience has been different, I’d love to hear about it -- please comment below.I’ll be working with longer and more detailed narratives in the future and would love to see your results if you create maps from your own process narratives. Inspiration Fri, 19 Jun 2026 12:47:37 +0200 Network Pipe https://community.lucid.co/ideas/network-pipe-13615 Hi team, following up on a 8 years old thread,   Could we have more in depth networking icon like network pipes, taps, packet brokers etc?   Fri, 19 Jun 2026 12:11:53 +0200 Fix for "Hourly invitation limit" error https://community.lucid.co/product-questions-3/fix-for-hourly-invitation-limit-error-13600 I am working with Lucidspark documents embedded and/or linked in Canvas.Some students are able to access the documents and some are not. I’ve set sharing to “everyone in my organization.”So as a way around this problem, I pasted the entire list of emails in the invitation window (37 people). I get the reply “You've reach your hourly invitation limit. Try again later"  If I enter one email, I get the same response. I waited an hour and tried again. Same response.  What is the limit? Why is there one set at such a low number? How often does it reset? Clearly not hourly. Or, is there something else going on?Thanks. Product questions Fri, 19 Jun 2026 12:01:22 +0200 Update diagrams via code export & re-import https://community.lucid.co/ideas/update-diagrams-via-code-export-re-import-13553 Hello,I have a lucid diagram that represents the application landscape of a company.  There are 900+ shapes; applications represented by rectangles that are interconnected using lines that represent interfaces. It is a very large diagram, so when you come to add additional applications and integration you spend a lot of time reordering and reworking the layout.  Which is a pain and very time consuming.I did consider exporting the landscape, updating the code that defined the diagram and then re-importing.  I can do this in other applications, and it is often quicker and less prone to errors.  The issue with Lucid is that the file types for both import and export are not the same.If I export JSON there is no information on how things are connected or the coordinates of the shapes.  SVG does provide this.Importing files has a very different file type selection - the closest being the Draw.io XML format.It might take me minutes to export a diagram change the underlying shape code and reimport to show additional shapes and connectors.  The same “in app” would take me hours.Has anyone else tried this approach and did they find a solution to help reduce the hours of moving shapes around a page?Thanks for your help in advance. Fri, 19 Jun 2026 11:27:30 +0200 Context menu issue with multi-selected objects https://community.lucid.co/product-questions-3/context-menu-issue-with-multi-selected-objects-13560 I’m experiencing a new (first noticed about 2 weeks ago) bug where you cannot take bulk actions on a multi-selection of objects, which is an edit pattern I’ve been using in Lucid for over 7 years.   If I have twenty locked objects, and select them all, I can no longer right click the group and unlock all of them at once.This means to edit these, they need to be unlocked one at a time.How I fix this behavior? Product questions Fri, 19 Jun 2026 10:37:55 +0200